Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Waited about 40 minutes total for a drive-thru order after being asked to park and wait for food to be brought out. After sitting there for roughly 30 minutes with no update, I finally had to go inside myself to ask about the order, then waited another 10 minutes before receiving it.
I understand restaurants get busy and delays happen, but what disappointed me most was the way the situation was handled. When I politely mentioned the excessive wait and asked if anything could be done regarding the experience, the manager responded with a rude/snarky attitude and aggressively handed me an apple pie.
Good customer service isn’t about perfection; it’s about communication and professionalism when mistakes happen. Unfortunately, this experience lacked both.
JE
Jayden Elijah
May 11, 2026
1.0
Every morning I pray I do not get the female drive through cashier. Every morning they never have frappes but seconds later I door dash it to my job from the same location and they magically have it. She does not take pride in her job at all
AR
Agustina Romeo
May 4, 2026
5.0
Very fast and friendly service. The lady who handed me my daughter's food told me to have a blessed day. That small statement made my day! Thank you!
JM
Joseph Morton
Apr 12, 2026
1.0
Writing this as a 1-star review to hopefully get it the notice it needs. I was at this restaurant in the drive thru around 11-11:30 AM on 4/12/2026. The employee at the register handed us a bag of food that was not ours, and we hadn’t noticed and were eating the fries from it while awaiting the rest of our order. When she came back, we pointed out that this was not our food, and I watched her take the bag and immediately deliver it to the customer who was parked in the mobile order pickup spot. Be warned.
What are the regular operating hours for this McDonald's location in Huntersville, NC?
This McDonald's operates daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at 10249 Cane Creek Drive?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:45 PM, and on Friday and Saturday until 12:45 AM the next day.
Does this McDonald's location offer a drive-thru and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM, closing at midnight Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
How can I order McDonald's for pickup or delivery?
You can order via the McDonald's App, their online delivery site at https://mcdonalds.order.online/business/-5579, or use quick links for mobile ordering.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any loyalty or rewards programs available?
Yes, customers can earn points for free food through MyMcDonald's Rewards.
What services does this McDonald's offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What fast food options are near this McDonald's?
Nearby fast food options include Bojangles, another McDonald's, and Bojangles' chicken restaurant, providing alternatives for a quick meal in the area.
What automotive services are available near McDonald's at 10249 Cane Creek Drive?
Close options include Sam's Xpress Car Wash, Exxon gas station, Firestone Complete Auto Care, and Hendrick Lexus Northlake, useful for vehicle cleaning, fueling, repairs, or purchases.
Are there convenient stores or other amenities near this McDonald's?
Yes, 7-Eleven, Shell gas station with convenience store, Sam's Mart, and Western Union for money transfer services are nearby, providing additional convenience.
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