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Chick-fil-A

4.5
(2,648 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Huntersville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
16915 Statesville Rd, Huntersville, NC
28078, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 16915 Statesville Rd in Huntersville, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.5
2,648 reviews
5 stars
1,946
4 stars
394
3 stars
122
2 stars
57
1 star
129
  • KL
    Krystal L
    5 days ago
    1.0
    Extremely disappointing experience and terrible customer service. I placed a mobile order for breakfast knowing we would arrive shortly after 10:30 AM. My card was charged, and when my husband and I arrived at the drive-through, we were told they could not fulfill our order because breakfast had ended. We asked for a refund, and the employee responded that he wasn’t really sure what to do and told us to pull up to the first window to see what they could figure out. Once we got to the window, we were suddenly told they actually COULD fulfill our breakfast order, but they were out of hash browns and could substitute fries instead. We agreed, thinking the issue had been resolved. To our surprise, our entire breakfast order was handed to us within about 30 seconds, which made the initial refusal even more confusing. Then, to make matters worse, I was handed an updated receipt showing that I had been charged an additional $2 for the fries that THEY offered as a substitute for the unavailable hash browns. Throughout the experience, the employees seemed more interested in joking around with each other at the drive-through window than assisting customers. When I tried to ask for sauce, I was completely ignored as the employees walked away. The lack of communication, inconsistent information, and additional charge for a substitution caused by the restaurant being out of an item were incredibly frustrating. If a restaurant accepts and charges a customer for a mobile order, there should be a clear process for either fulfilling that order or issuing a refund. Customers should not have to navigate conflicting answers from employees, only to be charged extra for an inconvenience they didn’t cause. Very disappointing experience, especially from a company that is typically known for excellent customer service.
  • JW
    Josh Wheeler
    Oct 6, 2026
    5.0
    Mary, thank you for being so kind today at Chick-fil-A. I will come back to this location specifically just because of your kindness.
  • DL
    Dominic Locascio
    Sep 23, 2026
    5.0
    Please teach other fast food restaurants how to run a drive thru
  • SS
    Shannon S
    Sep 14, 2026
    1.0
    This is hands down the absolute worst CFA I’ve ever been to and it pains me to leave the review. I’ve only received my order correct probably 5-10% of the time. As someone in leadership, there’s very clearly an ownership/management problem. I understand the wonderful opportunity that CFA provides minors but over and above, the issues I have arise from these kids not putting my order together properly. I ask for sauces and repeat my order 2-3 times and every single time, either the order isn’t correct or the sauces are not correct. I’ve even pulled through the drive-thru on one occasion and because they had so many kids taking orders, they missed me entirely. I had to drive around and place it at the window, which is no problem at all, but just shows the mess and chaos that is going on at this place. Total disorganization. I drive out of my way to visit the one in Cornelius where I never have a problem.
  • SS
    sk359
    Sep 12, 2026
    1.0
    Stay Away!!!!! Very dirty restaurant with nasty attitude when you ask to clean off tables!!!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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