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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(409 reviews)

Business Details

956 16th St NE, Hickory, NC
28601, United States
(828) 304-0956
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
956 16th St NE, Hickory, NC
28601, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday6:00 AM - 7:00 PM
Sunday6:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 956 16th St NE in Hickory, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

4.0
409 reviews
5 stars
225
4 stars
61
3 stars
50
2 stars
29
1 star
44
  • DD
    Day
    Jun 14, 2026
    1.0
    I am extremely disappointed with my experience at Dunkin' today. My daughter and I walked into the store, and there was nobody in line, nobody at the front counter, and nobody waiting to place an order. We stood at the counter for approximately 3–5 minutes while looking at the menu and deciding what we wanted. During that entire time, not one employee greeted us, acknowledged our presence, or even said, "We'll be right with you." While we were standing there, I noticed two employees near the drive-thru/window area. Despite us being clearly visible at the front counter, neither employee made any effort to assist us. Then another customer walked in after us. Almost immediately, one of the employees greeted her and asked if she had a mobile order. At that point, I realized that somehow the employees had no problem seeing and acknowledging a customer who had just arrived, yet my daughter and I had been standing there unnoticed. I chose not to make a scene. I did not raise my voice, use profanity, or argue with anyone. I simply told my daughter we were leaving. Unfortunately, she was very upset because she had been looking forward to getting a donut. I sincerely hope this was simply poor customer service and not something more concerning. However, as a Black customer, it is difficult not to question why we were ignored while another customer who arrived after us was immediately acknowledged. Regardless of the reason, the experience left me feeling humiliated, unseen, and unwelcome. No customer should have to wonder whether they are being intentionally ignored. A simple greeting or acknowledgment would have made all the difference. I hope management addresses this issue so that future customers are treated with the basic courtesy and respect they deserve.
  • LD
    Lauren Duncan
    Apr 20, 2026
    5.0
    Very nice staff :)
  • AR
    Alexis Rivas
    Apr 18, 2026
    1.0
    Food is nasty cold and old, coffees taste like dish water. Donuts are donuts.
  • BA
    Brandi Ardanas
    Mar 15, 2026
    3.0
    I have now ordered here 4 times for delivery (so it’s basically double priced). The location I assume either doesn’t make fresh food or doesn’t even have bagels. We ordered bagels on 4 different occasions; this location continues to give out day old croissants. I wish I would’ve taken pics but unfortunately didn’t bc I instantly threw it away on how gross they looked. It’s unfortunate bc Dunkin always has the control to be amazing and have great food but with this standard set that isn’t going to happen. The coffee I order is always right which is great, they don’t miss a beat on that. Otherwise I have never personally visited the location in person so unsure of staff, atmosphere, details.
  • PL
    P L
    Mar 3, 2026
    1.0
    Ordered 3 items on DoorDash One not sent and 2nd was wrong item Suggest another DD in Hickory

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Hickory, NC?

Dunkin' in Hickory, NC is open Monday through Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

What types of meals are served at Dunkin'?

Dunkin' serves breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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