7 Brew Coffee

Reviews

• OK

  Oh_Oh Keyyyla

  Aug 5, 2026
  2.0
  The guy who took my order was sooooo nice. OMG I wish I knew his name. It's only my 2nd time at a 7 Brew and he was so nice. I struggle with ordering and being put on the spot. He was patient and nice. I had 7 Brew...the same order a few days before at the Shelby location and it was sooooo good. The one I had today had too much creamer. It was soooooo light. Didn't taste good. No. No. No. I saw the car beside me order and thought the same thing before I even got mine. I got mine and....yuck! It wasn't good. I'm sad. But the guy working today taking orders on August 5th around 2p was awesome! Coffee ....no. Trash. Customer service....10/10. Give that man a raise!
• TO

  Teri Osborne

  Aug 4, 2026
  1.0
  After a few months of seeing lines going out to the main road, I finally got a chance to stop in here this morning. Never again. First, when I open the menu by the QR code, no physical menu signs, there are absolutely no prices on the menu, meaning they can charge whatever they feel for what is in my opinion substandard coffee. My mother just wanted a small Americano with cream and I wanted a large iced Americano, and we were charged $17! I don't mind that it seems to be run by all teenagers but when I asked why the prices are not listed the young man just gave me a shrug and waved us on to the pickup area, which I can't even call a window, because it's just a couple of kids standing in front of sliding doors handing out the drinks. The large iced Americano I had ordered had been turned into an iced latte, and my mother's small Americano had been turned into a cappuccino! When we complained we were told to go on the website to file any complaints because they don't handle them at the store! This is absolutely unacceptable. I will not be returning and will make sure that my friends and family know to avoid these hucksters at all costs.
• MM

  Mimi

  Jul 29, 2026
  5.0
  I had a great experience at Seven Brew in Hickory! Marissa was absolutely fantastic. She was friendly, fast, knowledgeable, and had such a positive attitude. She made the whole experience quick and enjoyable while still taking the time to answer my questions and make sure everything was right. Great customer service is getting rarer these days, like matching Tupperware lids, so it really stands out when someone does it this well. Kudos to Marissa for doing such an awesome job. I'll definitely be back!
• TT

  TeLisa Taylor

  Jul 29, 2026
  5.0
  Absolutely loved my experience at 7 Brew in Hickory! Even though the line is always busy, the team works so efficiently that the wait is never too long. The drinks are consistently amazing, and everyone is so friendly and welcoming with smiles on their faces. A special thank you to Jocelyn Taylor for going above and beyond to make my visit such a positive experience. Her kindness, upbeat attitude, and outstanding customer service really stood out. It’s employees like Jocelyn who keep customers coming back. Highly recommend this location!
• SS

  Sydney

  Jul 28, 2026
  1.0
  I have been to multiple 7 brew locations, Shelby, Boone, even some in SC. I have never in my life felt like such an inconvenience while trying to order a drink. Customer service was absolutely terrible. The lady taking orders was rude and bland and the girl handing out straws handed me one and then went back to talking back and forth with her coworker. Not a single “how’s your day going”, “any plans for today”, “have a great rest of your day”. Just “what do you want?” “here’s your total”, “pull forward”. To top it off, I paid $8 for a medium energy that was quite literally an entire cup of ice. I’m talking less drink than a small can of Red bull, but ice filled to the brim. In all honesty, i’ll make the drive to Lenoir when that one opens, hopefully their customer service training is a little better.