Wingstop

Reviews

• JU

  JP Underwood

  Sep 13, 2026
  1.0
  There was no chicken in the restaurant and I wasn’t able to immediately get a refund. Instead, I have been given the runaround being told that the only person that can issue refunds was not in the restaurant twice in the same day. If I do not get my refund tomorrow, I will be disputing the charge. Which will count against that restaurant. Disputes can hurt a business from being able to take credit card payments so I would think that this Branch would make sure I get my refund. I don’t understand how this restaurant is able to operate when there’s a day like today where there’s no chicken in the actual restaurant why didn’t they just close? I went to this restaurant around 4 o’clock in the afternoon. You knew that you didn’t have chicken and you were still allowing orders to come in. I will never buy anything from this restaurant ever again. Wingstop has lost me as a customer forever. By the way, there was also something wrong with the Coca-Cola machine. It just kept running and running and running. This location needs to just shut down because you obviously do not know how to run a business. The owner needs to take more time to actually get their location in line. People spend money and they expect a certain level of service. If you cannot offer that please close your establishment.
• RH

  R Harlow

  Sep 3, 2026
  5.0
  I got two different sauces on my 10 piece wings. Also got fries. Got wings with a little heat 🥵 but they were good! 🥤
• MA

  Mike Anderson

  Aug 12, 2026
  1.0
  UPDATE 8/12: Wingstop just replied to this review with a generic, automated message telling me to "reach out" at their corporate link. If they had actually bothered to read my review, they would know that I ALREADY contacted corporate on August 4th, waited the 5 days they asked for, and was completely ignored. Their reply below is just public relations theater to trick people into thinking they handle complaints. They do not, and they do not care about their customers at all. Original review: A complete failure on both a local and corporate level. On Friday, July 31st, we placed a prepaid $198.21 catering order for my daughter's Sweet 16 birthday party (50 tenders and 75 boneless wings), scheduled for a 3:30 PM Sunday, August 2nd pickup. Upon arrival, I was told they had inexplicably made the order on Saturday instead and threw it out. Instead of apologizing and immediately fixing their mistake, the manager on duty actually tried to charge me a second time to remake the food we had already paid for! We were forced to wait 30 minutes while staff sought "approval" from an unreachable General Manager to start cooking without charging us a second time. The food wasn't handed to us until 4:40 PM. Because of this glaring incompetence, we missed nearly an hour of my daughter's party, leaving our guests waiting without food. When we went back the next day and asked for compensation for this massive disruption, local staff was totally dismissive, telling us we "had our food" and there was nothing else they could do. We were given the runaround when requesting the General Manager, being told they were "in meetings for two days" and to call corporate. I escalated the issue to Corporate on August 4th, waited the 5 business days they requested for a resolution, and was entirely ignored. If you are planning an event, take your money elsewhere. They do not value their customers' time, they will ruin your timeline, and neither local management nor corporate will take accountability when they fail.
• VN

  Vince Norman

  Aug 5, 2026
  4.0
  Wings and fries were good
• KK

  kingofkeys21

  Jul 31, 2026
  1.0
  Terrible! This location is the laziest and unprofessional! I get there 1125pm to place my order and the Black guy with braids tells me he already shut the registers down ITS NOT EVEN TIME TO CLOSE YET?! ILL GO TO WINGS-OVER Greenville...✌️

Frequently Asked Questions About Wingstop