Wingstop

Reviews

• JG

  Jernyee Graves

  6 days ago
  1.0
  At the Wingstop on Wendover in Greensboro, I experienced extremely unprofessional and unsanitary behavior from a manager named Jasmine. I noticed she handled food without gloves and even placed her hand directly over my fries while packing my order. When I politely requested that my fries be remade due to the unsanitary handling, she became rude, dismissive, and argumentative, telling me that I would be standing there all night. As a customer, I found her behavior completely inappropriate, especially coming from someone in a managerial position. She acted more like another customer arguing with me rather than the manager responsible for addressing my concern professionally. I even asked if another crew member could bag my fries for me, since I was uncomfortable with Jasmine handling them after I had already expressed my concerns. She was extremely rude about the situation and did not want another employee to assist me. Because she refused to simply remake my fries, I had to place an entirely separate order online for fries—even though I had literally just placed an online order moments before. I found the entire situation extremely unnecessary and petty when my original request was simply to have my fries remade. What made the situation even more disappointing was that members of her own crew apologized to me on her behalf and explained that this was not the first time they had experienced this type of behavior from her. The other employees were respectful and apologetic, but unfortunately, the manager’s conduct left me feeling extremely uncomfortable and dissatisfied with my experience. I understand that customers and employees can have frustrating interactions, but food-safety concerns should always be taken seriously and handled professionally. I was not asking for anything unreasonable—I simply wanted my food handled in a way that I felt was sanitary. As a manager, I expected Jasmine to address my concern with professionalism rather than becoming argumentative and making the situation much bigger than it needed to be.
• WC

  Whitney Chamberlain

  Sep 23, 2026
  1.0
  Wings overcooked…ordered hot LEMON, they forgot to put the LEMON! The fries were horrible tonight!! Never that way, the food was ready 4 mins after I ordered it so I guess they gave me old food which is exactly what it taste like, called there and was told I’m sorry ma’am………. You won’t get another dime. You don’t care, I don’t either. No wonder you have a 2point rating, your customer service is as sorry as the food!
• TK

  Tanya Knight

  Sep 16, 2026
  5.0
  Excellent customer service very helpful staff and friendly
• BM

  Bre Martin

  Aug 13, 2026
  4.0
  Customer service is bad. Went there today (8/13/26 8pm) and the two ladies in the front made me feel like a criminal when I was just coming to pick up prepaid food. Super rude. Update: Glad my review made a difference! Ladies were much friendlier today and were actually helpful! Great improvement!
• AO

  Anna Olvera

  Aug 3, 2026
  1.0
  I placed a door dash order for 3 tenders and a side of veggies. This store served dirty and extremely poor quality vegetables.

Frequently Asked Questions About Wingstop