While there are many pizza joints in the Triad, there are very few authentic Italian ones that are family-owned and locally focused. Mario’s Pizza is just that though!
Brothers Vinny, Mario and Tony, are from and grew up in Brooklyn. They’ve always been in the food business. Thanks to their Italian origins they love and know a thing or two about making pizza!
They left Brooklyn in 1981 and moved to the North Carolina coast. It was then that they officially opened Mario’s Pizza! They had a store in Jacksonville Mall and one in Havelock. At that time they focused solely on pizza.
From then to now, they’ve always offered authentic Italian-style pizza. Their recipes even date back to their family over in Calabria, Italy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.