Jimmy John's

Reviews

• SF

  Shemica Foreman

  Apr 28, 2026
  1.0
  The food was just disgusting. Sloppy.
• JR

  Julie Rockefeller

  Apr 19, 2026
  5.0
  Conveniently located near Carolina Theater. I walked in feeling terribly exhausted and on a mission. Walked out with a smile on my face and exactly what I ordered. Staff was friendly and inviting to me, even though I had ordered online and had planned to just walk in, grab my food and walk out.
• KM

  Kendrick T. Mayes

  Jan 13, 2026
  5.0
  I placed a large 60-piece catering order with the Downtown Jimmy John’s for a 5:15 p.m. delivery. When the order hadn’t arrived by 6:00 p.m., I contacted the store and spoke with the manager, Charlotte. She immediately took ownership of the situation and explained that after 4:00 p.m., deliveries are fulfilled through DoorDash or UberEats. Although the system showed the order as delivered to the correct address, the food could not be located. What truly stood out was Charlotte’s exceptional customer service. She promptly voided the order, offered a credit, and went above and beyond by providing 24 complimentary sandwiches with chips and drinks to ensure our event was taken care of. Thank you to Charlotte and the entire Downtown Jimmy John’s team for your professionalism, responsiveness, and willingness to accommodate under pressure. Your effort made a stressful situation seamless, and we truly appreciate you helping make our event a success. Highly recommend!
• VB

  Vernon Brown

  Nov 16, 2018
  5.0
  Thanks