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Chipotle Mexican Grill

3.4
(123 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3227 West Gate City Boulevard, Greensboro, NC
27407, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.4
123 reviews
5 stars
58
4 stars
12
3 stars
5
2 stars
14
1 star
34
  • LE
    Lacey Evans
    May 13, 2026
    2.0
    Ive given this location quite a few tries, ive been disappointed with the food each time. Stale tortillas, cold food, serving burnt/bottom of the “barrel” food (keep in mind im spending 50$ on our meal each time!). They seem to be very short staffed, which is understandable… unfortunately it represents the store very poorly, you should really send a management team to check out the place. The ladies that help me there are always very kind, work quickly & handle rude customers VERY WELL! I witnessed a woman cuss the employee out over being out of chicken, and the employee handled it amazingly. Customer service is good, but the quality of the food is awful ever since they opened.
  • JB
    Joshua Bullis
    May 10, 2026
    1.0
    Food was cold and portion sizes were too small from what I am used to seeing from chipotle. When I asked for a little more barbacoa on the tacos the girl was rude and refused to give me more unless she charged for double meat. I’ve been going to chipotle over a decade ordering the same thing, it was less than half the portion that I should have received. I should have left there and then without the food. There was frost on the pans holding toppings, which would explain why the food was so cold and pico was mushy. I will not be returning to this location, I have only found satisfactory service maybe once.
  • KK
    Ketan
    May 8, 2026
    1.0
    Only chipotle that doesn’t have chips
  • SL
    Spiro Laousis
    Apr 14, 2026
    5.0
    I want to rave about my awesome awesome visit today 😎. My experience here was a 1000 on a scale of one to ten. Isabella, the cashier, went above and beyond the call of duty by going the extra step to make sure I am a happy happy customer. She helped me with my rewards and working the application. She saw my bowl 🥣 of double protein was not fully full because of the rush and long line, and she took it personally off my tray and filled it to the top. I remembered her from past visits and saw how she is the girl who just wants to help and make customers have an extraordinary chipotle experience. I have choices, like everyone else, but always come here because the service is great, thanks to Isabella and others like her, where it is always clean, and they fill your bowl, always with a smile. Other chipotle in the area are nothing like this one. I wish they would make Isabella a manager because she leads by example and is always on top of her game
  • AD
    Ash D
    Apr 8, 2026
    1.0
    Today was the worst experience in my entire life. I will NEVER foot in this chipotle again. I ordered two kids meal and a chicken bowl. I come to this location frequently. They charged me $1.60 per small container for pico, cheese, corn and sour cream. They never charged me for additional toppings and on top of that they were low on steak and tried to scoop the remaining steak (why aren’t the containers filled during lunch time rush?). Before adding toppings that you want to charge share that with the customer prior to register or at the register. I had to review my receipt to see it. I asked for the manager and shared I’ve never been charged before, had I known I wouldn’t have ordered it. Manager had a bad attitude and said yes we charged. I didn’t want a free meal, but she should have been considerate. Very disturb and disgusted!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at 3227 West Gate City Boulevard in Greensboro?

Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Greensboro?

Chipotle Mexican Grill is located at 3227 West Gate City Boulevard, Guilford, Greensboro, NC 27407, USA.

Brand Certified Facts from Chipotle Mexican Grill

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