CAVA

Reviews

• EL

  Eric Luther

  5 days ago
  1.0
  The wife and I visited the Greensboro location and we was very disappointed in the food and the service we got from the employees. My wife’s food, which was Not fixed correctly by the the description. I got the spicy lamb pita, which tasted like a box of salt was pour into the sauce. My wife complained her salmon tasty salty also. It’s not often we get to this location but it will not be visited by us anytime soon if we come back at all.
• MM

  Maybe

  Sep 30, 2026
  5.0
  JOURNEY WAS IMPECCABLE to say the least. There was a MAJOR lunch rush today. The line was backed up to the door and wrapping around. I waited patiently just taking in the atmosphere and I noticed that she was moving around more than anyone in the store. Curious I started to watch the team. When I tell you Journey legitimately held DOWN the team. She was doing her station at the greens, dips and meats but then she would hop in when the cashier got a bit backed up. She even went to the back of the kitchen to help stock her station after calling back items she was out of MULTIPLE times without response (they heard her though I think they were busy maybe didn’t notice?). She did all of this with a smile and she was polite to her team. Legit best customer service I’ve seen in a LONG TIME! She was SUPER patient with one guy who came in, his phone to his ear tryna take an order through the phone (coulda ordered online-PLEASE IF YOU ARE A CUSTOMER READING THIS ORDER YOUR LUNCH IN ADVANCE PLEASE ESP IF ITS FOR MULTIPLE PEOPLE 😅) but when I say I have never seen a customer service representative with SO MUCH patience, control and kindness! Yes I could tell she was stressed (she was the only one buzzing around!) however she greeted EVERY SINGLE PERSON with a smile, her facial expressions maintained being kind even when the customer was doing ALOT lol. I suggest a raise or a bonus or something for her! She is definitely an ASSET to the Wendover Cava store team!
• JG

  Joseph Garcia

  Sep 29, 2026
  1.0
  I would give them zero stars if I could I went there excited because I have been curating restaurants for my diet, (and I’ve never been there) this was one of them. That was the only one left open late. I had to deal with something so I showed up 10 minutes before they were closing and they would not serve me. I already knew what I wanted and it only takes a couple of minutes to make a plate since it’s a chipotle style restaurant and there was no one else there but me Me and another customer left disappointed while the employees ate the food and laughed about it Not sure if I even wanna try it anymore Terrible customer service right off the bat
• BB

  Britton

  Sep 24, 2026
  5.0
  10/10 recommend !!!! This is my favorite CAVA in the area, Mackenzie the General Manager was so sweet and friendly & the girls on the line from the time we came in until we left Deidra and Journey were ALL SMILES ! My husband and I felt so welcomed ! Sometimes in restaurants you can run into people that don’t seem like they wanna be there but not here ! The store is always so clean & kept !!! We will be back 100%
• EE

  Emily

  Sep 19, 2026
  3.0
  I visited CAVA today (Saturday) around lunchtime. The food was great, and the staff I interacted with were friendly. That said, I was disappointed by the lack of urgency in managing the line. At one point, there were close to 13 people waiting, yet it didn’t seem like there was much effort to clear the growing queue. No employees stepped in to help for quite some time, while the manager appeared focused on other routine tasks rather than addressing the line. One employee working the line also seemed more focused on chatting with the cashier than moving customers through efficiently. I would mention her by name, but it appeared that her name tag had been erased or written with a dark color which was not legible. Eventually, a third employee joined the line, but by that point the wait had already grown considerably, and the additional help didn’t make much of a difference. I understand that Saturday lunch can be hectic, and I’m not expecting everything to move instantly. It was just frustrating that there seemed to be very little sense of urgency from the staff to manage the situation. The food and friendliness were good, but the overall experience was unnecessarily slow because the team didn’t seem to be working together to keep the line moving.