A Special Blend aims to serve a great cup of coffee while achieving a greater goal by providing employment for adults with intellectual and developmental disabilities. Having a job gives people a sense of dignity, purpose, belonging, and acceptance. Our mission extends further than just a job or a cup of coffee; we believe our customer will be inspired and positively changed by their interactions with our employees. We hope to create a loving community that values all people.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.