Arby's

Reviews

• WS

  Wanda Simmons

  5 days ago
  3.0
  During my recent visit at the drive thru, there were no cars in front of me, but I waited for someone to acknowledge that I was there. When I said "hello", the response was curt, "I know you're there, I'm busy". Not a very polite response and if my husband hadn't specifically asked for that chrrsesteak, I would have driven away.
• JJ

  Jennifer

  Sep 13, 2026
  1.0
  We stopped last night to grab a late dinner to take home. There was 2 cars ahead of us and we waited 10 minutes to get to the window after ordering. The nice young man said he was called into work - probably because they were short staffed-hence the wait. We ordered a roast beef gyro, cheesesteak meal and a chocolate shake. Spent $25 on trash I would not even feed the birds. The meat tasted like it had expired! My love found something hard in his cheesesteak-he thinks it was a bone. Even my chocolate shake was gross-didn’t taste like chocolate more like some powdery coffee taste. The fries were the only thing edible. I want my $25 back! This was the worst meal I have ever had from this Arby’s location…and I have eaten here many times over the years. There was only 3 young men that I saw hustling to make food and help customers. That was the only positive thing we experienced.
• JM

  Jerik Maya

  Aug 27, 2026
  1.0
  Upon entering the drive-through, I had ordered a ranch chicken wrap and a buffalo chicken slider equaling up to be a total of $5.53. proceeded to hand the cashier my bank card. He had informed me that my card was declined, but I was short $.97 on the total bill upon checking my bank account. They are at the window. I had told him that I had been charged twice. They proceeded to tell me that I was wrong that I had to pay the $.97 so I went ahead and I transferred $.97 to my account to pay for my order. Upon further review of my bank account, I had indeed been charged twice for my order. see the picture below as I entered the establishment I wasn’t greeted or nor did I feel welcomed I had requested to speak to the manager upon her approaching the cashier register. She immediately told me that I had not been charged twice with a attitude. upon showing her my bank account statement on my phone that records every transaction she still insisted that I was wrong and that I had not been charged twice upon returning the Food and asking for a refund she had told me that she was unable to give me a refund that I would have to write my name and number on the back of the receipt and call headquarters to get a refund the attitude the disrespect is unreal at this place. Something needs to be done about management here. I will not be eating here again I’ve contacted headquarters and I am expecting a call within the next 24 hours. See pictures below.
• FP

  Fabian Pinedo

  Aug 27, 2026
  5.0
  Food was good and fresh. Cashier was friendly and no problems with coupons. Quick and easy as it should be.
• NL

  Nikki Laster

  Aug 7, 2026
  1.0
  I hadn't ate at Arby's in quite awhile but decided to stop by the drive-thru. I didn't see what I was looking for on the menu so I asked if the item was still available. I received the most rude, smart mouthed reply. I didn't say anything nor did I place my order, I simply drove off and went to a business where staff was helpful, kind and appreciated my money. Staff and customer service is a reflection on a company as a whole.