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McDonald's

3.0
(2457 reviews)

Business Details

2998 E Franklin Blvd, Gastonia, NC
28056, United States
(704) 853-3716
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2998 E Franklin Blvd, Gastonia, NC
28056, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Reviews

3.0
2,457 reviews
5 stars
663
4 stars
387
3 stars
376
2 stars
236
1 star
795
  • OL
    Official Lovelysparkz
    Apr 30, 2026
    1.0
    Yea what in the absolute heck I just left here get to the bottom of my strawberry watermelon refresher and some plastic piece with some string connected to it is in the bottom of my cup and I'm watching two girls make my drink as if one was training the other so I'm not understanding how that mistake was made
  • ED
    Elijah Davis
    Apr 29, 2026
    4.0
    One of the best mcdonald's around with food and service, as long as you understand and respect that it does get hard at times, you will have great service.
  • RR
    Rick Rios
    Apr 22, 2026
    2.0
    I swear this team has no idea how to run an operation. Placed an order on the kiosk and ended up waiting 20 mins only to be told that the employee was not on the clock and had no idea what was going on……. They ignore customers and just talk amongst themselves…. Worst McDonalds I’ve come across and the red headed manager is inept
  • GB
    Gil Badillo
    Apr 18, 2026
    2.0
    ​McDonald's recently rolled out their new "No forgotten items" slogan, but unfortunately, it feels like an empty corporate promise. Despite the new marketing, my order was still incomplete. Sadly, missing items have become the standard expectation at almost any McDonald's, whether I'm grabbing food locally or traveling out of town—a frustration that is only made worse by an online ordering system that frequently glitches and fails to work properly when you're on the road. ​I want to be completely clear: the employees here are great, and this is not their fault. While I was there, I could hear that constant timer alarm beeping in the background. It's obvious that the corporate system is designed to just prove food is being pushed out in a timely fashion. When beating a clock is the absolute only goal the staff is forced to meet, accuracy is naturally going to suffer. ​To make matters worse, getting today's issue resolved was impossible. I wasn't given a receipt at the time of purchase, and when I tried to call the store to sort out my missing food, the phone number listed on Google Maps was out of service. ​I don't understand why McDonald's Corporation would make such a bold, public guarantee to its customers when the reality on the ground hasn't changed. Please don't raise the bar with catchy marketing slogans if providing a complete order is still an unattainable goal. Just let your employees focus on getting the basics right first instead of racing a beeping timer
  • JL
    J Laramie
    Apr 12, 2026
    1.0
    The overpriced food comes in the smallest portions they can physically make. The restraunt looks like some dystopian nightmare of what McDonald's once was back in the 80s. The employees act like mindless drones from a bad horror movie.

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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