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McDonald's

3.5
(1,423 reviews)

Business Details

2115 Union Road, Gastonia, NC
28052, United States
(704) 852-3861
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2115 Union Road, Gastonia, NC
28052, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2115 Union Road in Gastonia, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,423 reviews
5 stars
525
4 stars
329
3 stars
189
2 stars
115
1 star
265
  • BM
    Big Mouth
    5 days ago
    1.0
    Every time I come to this McDonald’s, they cannot handle two drive-through’s you end up sitting at one drive-through while everybody else gets their order at the other drive-through. I’m so sick and tired of it. I’ll never come back to this McDonald’s.
  • SS
    Sooaj
    Oct 29, 2026
    1.0
    I really hope yall got the Jacky person dealt with…nobody should have to go through that…talking about another customer to a customer…as a manager that person would’ve been gone
  • BD
    Barbara Davis
    Oct 24, 2026
    1.0
    This is the worst people I've had to deal with. They never have frappes always out. They act like they get upset with you about anything you order. The one on Hoffman Rd is the cleanest and friendly.
  • BT
    Britanny Tea
    Oct 17, 2026
    1.0
    My experience at the McDonald’s located at 2115 Union Road in Gastonia was extremely disappointing. The only employee who provided good customer service was the younger gentleman with shorter dreads who handed me the receipt. He was the one positive part of this entire interaction, and he deserves recognition for being respectful. Unfortunately, the older white woman with glasses was incredibly rude and unnecessarily nasty toward us over a simple question about my two-year-old’s Happy Meal. The current SpongeBob promotion has been advertised on both the McDonald’s app and in-store for some time. I understand that promotional items change, and I am aware that the Halloween buckets are coming soon. I was not asking about the Halloween buckets. I was simply asking about the SpongeBob Happy Meal box. Instead of politely explaining the situation, this employee spoke to us with an unacceptable attitude and stated that my child could not have the box or anything else because it had supposedly “fallen on the floor.” We were also told there would be no toy. That explanation raises a legitimate question: If the item had fallen on the floor and was considered contaminated, why was it still on a shelf rather than immediately discarded? If an item is considered unsuitable for use because of potential contamination, proper sanitation procedures should be followed. Leaving a potentially contaminated promotional item on a shelf near food raises questions about how these situations are being handled. I am not claiming that food itself was contaminated, but the explanation we received was concerning, and the employee’s attitude made an already frustrating situation worse. There is a professional way to explain a policy or the unavailability of an item without being disrespectful to customers, especially when a parent is simply asking a question about their toddler’s meal. Management needs to address both the customer service issues and the handling of potentially contaminated items at this location. I would also encourage the appropriate health department or food-safety regulatory authority to review any legitimate sanitation concerns and determine whether the location is following applicable food-handling, storage, and contamination-prevention requirements. A business serving food to the public should take cleanliness, customer service, and accountability seriously. No parent should have to deal with unnecessary hostility over a simple question about their child’s Happy Meal. The younger gentleman who assisted us initially deserves credit for his professionalism. Unfortunately, the interaction with the other employee overshadowed that positive experience. Management needs to do better.
  • SO
    Samantha Owens
    Oct 12, 2026
    1.0
    We have ordered food from this McDonald’s two days in a row. The order has been wrong both days. They have left multiple things out. This McDonald’s used to be so good. It has went downhill very quickly.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2115 Union Road in Gastonia, NC?

McDonald's at 2115 Union Road is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 2115 Union Road offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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