Canal Coffee Company at 1957 Hoffman Road serves Gastonia with specialty coffee, breakfast favorites, and convenient drive-thru service. Located near I-85 and Hoffman Road, our coffee shop is known for handcrafted espresso drinks, Lotus energy beverages, breakfast sandwiches, fresh bagels, and bakery treats. From matcha lattes and chai drinks to smoothies and seasonal specials, there’s something for every routine. Proudly serving Gastonia, Belmont, Lowell, Cramerton, and surrounding communities with fast, friendly service and quality ingredients.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.