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Business Details
About
Coffee Shop
Canal Coffee Company at 3648 S New Hope Rd brings craft coffee and specialty drinks to Gastonia's growing community. Ten minutes from the Eastridge Mall and the I-85, and 15 minutes from downtown Gastonia, our drive-thru serves specialty coffee, fresh boba drinks, and morning favorites including breakfast sandwiches, scratch-made bagels, signature lattes, cold brews, smoothies, and gluten-free baked goods. Proudly serving Gastonia, Belmont, Mount Holly, Dallas, and surrounding Gaston County areas with quality ingredients and exceptional service in our welcoming space.
Location
Hours
Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday6:30 AM - 7:00 PM
Sunday6:30 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.