Location.com logo
Brand Certified

Bojangles

3.2
(383 reviews)

Business Details

(704) 869-3212

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3199 East Franklin Blvd, Gastonia, NC
28056, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 94 items

Explore offerings from Bojangles on 3199 East Franklin Blvd in Gastonia, with popular limited time, bo® favorites, all day breakfast meals, and sandwiches available at this location.

Menu

94 items

Reviews

3.2
383 reviews
5 stars
151
4 stars
45
3 stars
32
2 stars
29
1 star
126
  • DW
    David Williams
    Sep 22, 2026
    1.0
    I'm going to have to give this 1 star across the board. What a circus, and honestly, I'm surprised we didn't catch something. Sunday morning, 9/13/2026. What a show. First of all, there was no clear direction on where to place your order, so we (my wife and I, along with 3 other people) were all bunched up in front of the register. The first thing to catch my wife's eye was that the cashier was wearing her protective gloves while she ran the register, handled change, and bagged food. Meanwhile, a customer in her pajamas and a bonnet was placing her order, making it overly complex and ensuring we all knew she was getting 6 pieces of chicken, rice, and potatoes. After the cashier took the order, the customer began shouting directions to the staff in the back. She was instructing them on when to have the items ready because she didn't want tea with melting ice in it. She wouldn't shut up. One of the girls working in the back had finished her shift; she told the customer there were others to help her and made for the door. Then we noticed the biscuit maker had only one glove on, but was using both hands to make the biscuits. All the while, he was wearing a hat that did not properly cover his head and wiping sweat off his forehead. After about 10 minutes of wondering why we were still in line, we bolted. After seeing the biscuit making, my wife was out the door with or without me. You would think the staff would have at least acknowledged us and said they'd be right with us. I guess it's hard to find good staff, especially staff with good manners. I understand the pay isn't great, but I'd like to think people have good manners before starting a job, and I know they don't take them away on day 1. Anyway, if you are reading this, Whataburger is open for breakfast too, and they wait on more than one person at a time. David K Williams Time in my life I will never get back, and it wasn't even funny. And for the questions below, I got nothing, we walked out after 15 minutes without so much as a screw you.
  • FM
    francia martinez
    Sep 22, 2026
    1.0
    Terrible service I wanted fries N I told the lady at the window I wanted fries she gone say I can’t change it and I had to ask for a refund and I asked for the manager and she said she was the manger
  • DC
    Duncan Clemmer
    Sep 21, 2026
    1.0
    Very rude and slow staff
  • BB
    Bit B
    Sep 11, 2026
    1.0
    Came for 2 supreme combos took 42 mins to get my food and it wasn’t busy they need to get new management don’t eat here
  • BR
    Bree Reyes
    Sep 6, 2026
    1.0
    0 stars if I could. Unfortunately, this location was one of the most unpleasant dining experiences I’ve had in quite some time. The building may have been updated, but the atmosphere inside is remarkably unwelcoming. Nearly every staff member I encountered appeared unhappy to be there, and that attitude carried directly into the way customers were treated. The overall demeanor of the staff made me genuinely wonder how management is handling employee morale, because something is clearly not working. The app also needs significant improvement. I was able to place and pay for items through the app that apparently were not available at this location. Rather than having that explained politely upon arrival, I was spoken to rudely for ordering something the app itself allowed me to purchase. I ordered an iced coffee, was told I could not have it, and ultimately had to settle for a water that was practically thrown at me. Wonderful. If you’ve ever heard of Dick’s Last Resort in Myrtle Beach, the customer service experience felt surprisingly similar, except there the attitude is intentional and part of the entertainment. At that point, I thought perhaps the food would redeem the experience. Unfortunately, it did not. Even the Bo Rounds were bland and noticeably lacking salt. Between the poor customer service, inaccurate app availability, unavailable items, and disappointing food, I cannot think of a reason I would choose this location again. After hearing similar complaints from others in the area, it seems my experience was not an isolated one. This location needs significant improvement in both customer service and overall operations. I will happily take my business elsewhere! See ya never.

Frequently Asked Questions About Bojangles

What are the dining hours at Bojangles in Gastonia?

Bojangles in Gastonia offers dine-in service daily from 5:00 AM to 10:00 PM, with the dining room open from 7:00 AM to 7:00 PM.

Does Bojangles have a drive-thru at the Gastonia location?

Yes, Bojangles in Gastonia has a drive-thru open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Bojangles

This information is certified by Bojangles and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: