Arby's

Reviews

• KJ

  Keana Johnson

  Jul 31, 2026
  5.0
  Brandi at Arby's possesses excellent personal and professional attributes, and will consistently choose to dine there as long as she remains employed.
• MJ

  Mary Johnson

  Jul 30, 2026
  1.0
  The food was good but the girl at the drive thru window (I think her name is Audie) was the rudest person I’ve come in contact with in a long time! We had a coupon and she said “you should’ve told me at the window (I was at the window) I already have it rung up!” I said “Ok, I can use it another time” and she said “no, I can do it but now I have to ring it all up again” (I was 1 meal) - a woman came around the corner and asked her what was happening and she bobbed her head and said “a coupon!” She shoved the food bag out the window and shut it. She was so rude. I went inside to order more food I certainly wasn’t going to add it to my drive thru order! The girl taking the order inside was sweet. Drive thru girl could take some lessons from her! I drove past several restaurants to get to this one. Next time I will keep driving. Why should I spend money where it’s such a pain to serve the customer? Unbelievable.
• CC

  cieara

  Jul 26, 2026
  1.0
  It wouldn’t let me put 0 stars so I had to put 1 start. I went to Arby’s earlier today and the system was down. Around 8:00pm I called them to see if they were back open when I called one of the workers was moaning on the phone and hung up which really pissed me off. I proceed to call again & they didn’t answer after the 3rd try. I still decided to go cause my kids wanted the poppers. I get there (mind you it’s not one customer there) sit for like a min I ask hey is somebody going to take my order the lady responds back and say you can’t hear I already asked you what you wanted. So I told the lady that was rude for you to be working dealing with customers. Long story short gave the lady my order pulled up sat at the window for 10 mins while the manager 2 workers which I know one name was Aj ignored me at the window. I go inside and ask why don’t I have my order when I been sitting at the window. Aj walks up and say that rude attitude will get you know where. He walked off I stood there for 15 mins no one came and took my order. The manager, the other lady with all the tattoos & piercings on her and Aj was just laughing making other orders getting them out like they didn’t see me. I decided to leave. I don’t recommend anyone to go here. The disrespect I got from the manager & store associate was unbelievable. I am a content creator and I will be making a video of tonight. What’s so weird was ℹ recording the entire thing without knowing I was recording my phone was in my pocket doing it the whole time. Worst customer service & rudest place ever. Don’t recommend at all
• JR

  Jonica Rowland

  Jul 14, 2026
  3.0
  Just left the restaurant. The night manager needs to go to cordiality school. I asked for a ice tea with my meal which turned out to be brown sugar water not the southern sweet tea. I requested a half cup of unsweetened tea. She informed me that she would charge me full price because she only had one jumbo tea left for the evening. Requested a milkshake she said it would be $6. I asked about an up charge instead she said that she would have to rering the order. She was unapologetic. Handed me a soda I settled for. Asked the cashier why did she take the my cup of tea back, as if I wanted to leave it in my car. She may not be concerned about her health but I am. I should have asked for a refund for the whole meal because the roast beef was super salty. I don't remember it tasting so salty before. I have a long drive to take. So I figured I will leave a Google review for tonight's experience. The only thing passing here was the extra crispy potato cake which a friend raves about
• RC

  Robyn Clark

  Jul 8, 2026
  1.0
  Wotst Arby's I have ever had the misfortune to eat at! Arrived at 11:30 am right before the "lunch rush" Service is slow, staff seems to be in no hurry. Tried the cheesesteak, bun was burnt and the mess inside was watery(?) Made a mess but did serve to soften the burnt bun. No unsweet tea, sweat tea looked like water, Diet coke was blowing air in spurts. One of the Ketchup dispensers was empty as was one if the napkin dispensers, iverhears another custo.er say the horsey sauce was empty as well. Think it needs new management