Where do I even start. I suppose with what was good: when they actually got my sandwich right* (sort of), it was pretty good, though frankly overpriced by a wide margin. I paid for a Giant Club Lulu, No Mayo, Add Avocado Spread. The first time they got my order wrong as it had no Avocado Spread on it, which I paid over 2 extra dollars for. I told them they forgot it, TOOK BACK THE SANDWICHES I HAD ALREADY BEEN GIVEN AND BROUGHT THEM BACK OVER THE COUNTER (which as someone who has worked in the food industry previously, is possibly a health code violation, and at least definitely hazardous to yourselves, your fellow employees, and the customers), set them aside, and then remade my order. They remade it WITH Mayo (so technically got it wrong twice) but at least the very thin amount of Avocado Spread was on my sandwich this time. Extremely thin. An extra two dollars for the suggestion of Avocado. Cool.
As usual, at least the location was relatively clean and the atmosphere was fine. But this has to be one of the worst service experiences I have had in a long time. Retrain your employees at this location. I will not be coming back until you have publicly stated you have done so. ACCEPTING FOOD FROM A CUSTOMER WHO HAS ALREADY HANDLED IT AND PLACING IT ANYWHERE NEAR PREPARATION AREAS IS A HUGE HEALTH HAZARD.
WF
Wanda Freytes
May 9, 2026
Great sandwich place with some value options. Friendly staff and quality food with reasonable pricing.
I placed an order online, and the employees didn’t even start making the order for 40 minutes. The store was not busy at all. They prioritized ever single in store order ahead of my 4 sandwich online order. This store used to be great, but not anymore.
JG
Jennel Gray
Feb 27, 2026
I love jimmy johns I really do. I get the number 6 no cheese. Im pregnant and craving this so much. Drove 40 mins just to come home and find out they forgot my 1/4 pickle and added extra cheese to my veggie sandwich when asked for none. Really frustrated and let down. I had to take off the cheese and scrape the avocado off the cheese for my sandwich to be correct.
CW
Caroline Walker
Feb 5, 2026
Charles was 10/10 guiding me with a last minute catering order. He was so beyond helpful, so professional, and so nice!! He deserves some recognition and will be the reason I come back!