Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
First time trying them and ordered through doordash. Ordered a hot chicken sandwich extra mayo add pepper jack, got basically 0 mayo and no pepper jack. Won't waste my time again, and I recommend you to pass.
LT
Leon Thornton
Jun 15, 2026
5.0
Great food, Great place, Great service. Truly went beyond my expectations. The food was really good. Thanks. 2-thumbs up!!
KG
Kasheem Gaddy
Jun 12, 2026
1.0
Always bad service
JC
Jennifer Cramer
May 29, 2026
1.0
Was easily the worst $23 I’ve spent on food in a while. Sat at 2 different tables, both super wobbly so I gave up and just dealt with it. The walls are filthy.
The girl delivering the food forgot the cheese “sauce” I paid for. I went back up to ask for it and waited another 5 minutes to be brought a cup with literal cold shredded cheese not even melted. Underneath was sort-of melted and I used my burger pick to try and stir it together but it still was way too cold to stir and just a solidified glob. The burger was drenched in sauce dripping all over. The milkshake was good, and the fries were hot, that’s about the extent of it. Also, from reading other reviews it seems like the fries are supposed to have seasoning? Those didn’t even have salt and were bland as all get out. Just plain fries with nothing at all on them. Looks like I will have to try the one on Raleigh.
NW
Naila W
May 13, 2026
1.0
The young lady at the register was unwelcoming and must hate her job. My burger was greasy and salty. Super disappointed.
Smashburger is a leading fast-casual burger restaurant offering smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger in Durham?
Smashburger is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, with extended hours until 9:30 PM on Friday and Saturday.
Does Smashburger offer delivery services?
Yes, Smashburger offers delivery with hours from 10:00 AM to 8:30 PM Monday through Thursday and Sunday, and until 9:00 PM on Friday and Saturday.
Can I order Smashburger food through a mobile app?
Yes, you can order Smashburger via their mobile app available on the Apple App Store or through their online ordering links.
Does Smashburger have seating and is it family-friendly?
Yes, Smashburger has seating including outdoor seating and welcomes families. The restaurant also offers high chairs and wheelchair accessible seating and restrooms.
What payment methods are accepted at Smashburger?
Smashburger accepts debit cards, credit cards, and mobile NFC payments. Cash is not required.
Is Smashburger suitable for vegetarians?
Yes, Smashburger serves vegetarian options and accommodates various dietary preferences.
Are there any nearby restaurants if I want to try different cuisines around Smashburger?
Yes, nearby eateries include Stir-Fry (s.f.) Japanese for Japanese cuisine, Big Bad Breakfast for breakfast and brunch, and Mediterra Grill for Mediterranean and Greek dishes.
What nearby medical facilities can be useful if visiting Smashburger with family members in the area?
Nearby medical facilities include Duke Children's Hospital (Wilburt & Atala Davison Medical Center), Duke Center for Eating Disorders, Duke ADHD Clinic, and Duke Child and Family Study Center, providing comprehensive health services.
Are there nearby places for relaxation or services around Smashburger?
Yes, Allure Nail Spa is a nearby beauty and nail salon where customers can enjoy cosmetic services after dining at Smashburger.
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