Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I ask for an egg and cheese McMuffin NO MEAT!!!! and they STILL gave me one with meat and NO EGG.! It’s important to LISTEN because I don’t eat PIG! I don’t eat meat! Not the first time they messed my order up! I am greatly upset!!!!! They need to LISTTTEEEnnnn!!! They keep messing ppl orders up somebody is gonna make something happen!
LH
Lynn Holmes
May 1, 2026
1.0
I came through the drive-thru and the lady at the first window had a nasty attitude and then turned around and asked me to give her a cigarette. When I told her I smoke she closed the window on me 😂.
CM
Camorah Melvin
Apr 24, 2026
1.0
I was there about an hour ago and ordered two drinks and a medium fry (fresh). While my boyfriend and I were eating, he suddenly felt a sharp crunch and realized something had cut his mouth. When he pulled it out, it was a piece of metal in his fry. A piece of METAL. Something that could have seriously injured him.
I immediately told him to go back inside because that is completely unacceptable and dangerous. When we spoke to the manager, her behavior made the situation even worse. From the moment we approached her, her tone was disrespectful and dismissive, like we were making it up. Instead of showing any concern, she was actually laughing as if this was funny or some kind of joke.
There was zero customer service. She didn’t listen, didn’t try to help, didn’t apologize in any meaningful way, and made no effort to accommodate us. We were treated like we didn’t matter at all, even after something this serious happened. To make it worse, she took the piece of metal, so now we don’t even have it to show.
I am honestly disgusted and beyond frustrated. This isn’t just about bad service this is a serious safety issue that could have caused real harm. The way it was handled was careless, unprofessional, and completely unacceptable.
Do better. This experience was alarming, and no customer should ever be treated like this especially after something this dangerous.
TB
Tamar B
Apr 21, 2026
5.0
They always give me napkins with my coffee lol that’s next level
SS
Sonya Spencer
Apr 18, 2026
1.0
Cold food and old food lady looked mad because she had to make our drinks coffee
What are the drive-through hours for McDonald's at 3533 Hillsborough Rd, Durham?
Drive-through is open Monday 4:00 AM - 1:00 AM, Tuesday-Wednesday 5:00 AM - 12:00 AM, Thursday 5:00 AM - 4:00 AM, and open 24 hours on Friday-Sunday.
What pickup and delivery services does this McDonald's location offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What are the regular opening hours for this McDonald's?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, and open 24 hours Friday through Sunday.
Where is McDonald's located in Durham, NC?
This McDonald's is located at 3533 Hillsborough Rd, Durham, NC 27705, USA.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
How can I order food from McDonald's online or via app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's mobile app available on Apple App Store and Google Play Store.
What nearby fast food options are available around McDonald's on Hillsborough Rd?
Nearby fast food options include Wendy's, Taco Bell, KFC, Bojangles', Burger King, and Zaxby's, offering a variety of burgers, chicken, Mexican, and Southern-style foods.
Are there any nearby services where I can get my car washed or refueled?
Yes, Autorific Car Wash is nearby for car washing, and gas stations like Mobil, Exxon & Mobil Stations, Family Fare, and bp are close for refueling your vehicle.
What amenities can I find near McDonald's for quick errands or entertainment?
Nearby amenities include CVS Pharmacy for medical supplies, Redbox kiosks for video rentals, LibertyX Bitcoin ATM for digital currency exchange, and UPS Access Point for shipping services.
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