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McDonald's

3.7
(1,541 reviews)

Business Details

1726 W Cumberland, Dunn, NC
28334, United States
(910) 892-5553
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1726 W Cumberland, Dunn, NC
28334, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday4:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1726 W Cumberland in Dunn, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,541 reviews
5 stars
661
4 stars
338
3 stars
232
2 stars
90
1 star
220
  • BW
    Brian Wallum
    Sep 16, 2026
    1.0
    Yesterday we drove through to grab a bite after a long day at the hospital. The cashier gave drink to wife and asked us to pull forward to 3rd window. My wife noticed the person behind us was looking confused. She pulled forward examining bags sitting next to us and backed up into the window again. She handed the clerk the bags and a drink. He walked it up to our window and tried to hand it to us. We said nah we aren’t taking that. My wife went in for a refund where the clerk was telling manager we wouldn’t take it. He was told to put food back on the line. Disgusting. We did get a refund and manager a scolding from my wife. Manager agreed but just held his head down. Couldn’t even look somebody in the eyes.
  • SH
    Steven Hancock
    Sep 7, 2026
    1.0
    Orders are missing items so frequently that you would assume it is a profit strategy. Staff routinely ignores car delivery orders through app when busy, only providing service to drive-thru.
  • SD
    Shade Tree Drinkin’
    Aug 28, 2026
    1.0
    Like any other location, the line is always backed up and moves at a snails pace! It’s disgusting! If it weren’t for the rewards in the app I’d never bother stopping at a McDonald’s at all…
  • KW
    Kelly Woodell
    Aug 25, 2026
    5.0
    Thank you Alexis for being your wonderful self Everytime we come through the window.
  • JJ
    Joy
    Aug 6, 2026
    1.0
    Stood right here and watched 10 Customers.. four off which being seniors wait exactly OVER 34 minutes to be attended at the register to have their orders taken. And after they had already asked to be assisted and was literally denied to their faces I then spoke up for them cause I’ve managed and worked many places and I never saw such gross unprofessionalism and leadership from a team and management. So I then spoke up and altered them again that they’re customers been standing here and were being ignored. That is when one girl spoke barely audibly and gave me an excuse saying there was 12 tables that was waiting on. Which is not accurate cause we could turn around and see the dining area and no a professional excuse for literally ignoring customers standing there. Then the senior citizens asked and they told them that the person who was supposed to take their orders was on their break and now she can’t help them. This was UNACCEPTABLE. No one said a damn thing to them! Wouldn’t make eye contact! Wouldn’t even let them know “hey we see you standing here and we are sorry we will be with you” NOTHING! If they acknowledged those people then the walls and floors can talk! Then one of the workers ASKED THE “supervisor” in the black shirt if he should help the long line of customers and she said out loud NO. We all heard it . I was speechless. Then she added And how she wants him to stay where he is at. Not one person even looked at them and acknowledged them or greeted them …. Every time I come here they fail to acknowledge or greet customers I even had one girl tell me how I should use the kiosk cause they’re there I had to inform her that I couldn’t because I had to use cash I didn’t have my wallet with my a cards. EVERYTIME anyone goes in there waits to pay at the register they will IGNORE you. Either you give up and wait a long LONG time and have someone with an attitude help you. OR you use the kiosk or go to drive through or leave. I’ve heard arguments between employees and management before also. Their excuses doesn’t matter. You do NOT ignore customers like that! Ever! Two people left and got tired of waiting . Those customers are seniors they can’t just use a kiosk and a phone to order food and McDonald’s should know that. This is why Burger King is destroying them in competition cause their customer service is garbage. They can say well it’s cause we are short staffed but at the same time ….. LOOK at how supervisors etc talk to their workers in front of customers .. look at how they work. Only focusing on the drive through when you have a whole line of people staring at you wanting to just place an order. Ridiculous. She’s too young and immature to be leading others. She is not a leader and desperately knows little about proper customer service. The other older woman working there didn’t look at them either you learn in customer service to ALWAYS address and acknowledge customers. Always. Please get experienced more mature workers who know how to lead a TEAM and give direction and handle busy periods with professionalism and responsibility without a bad attitude. PAY for quality help. Not someone who entered the workforce a year ago. Everyone isn’t a leader. Everyone isn’t professional in intense situations. Everyone can’t give quality work performance. Everyone can’t handle busy situations and maintain expectations. Than comes with WORK experience, life experience and personality adjustment! Do better! Be better! Or you’re going to sink your business on the mud or at least send everyone to another store. Every customer matters!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Dunn, NC?

McDonald's in Dunn, NC is open from 5:00 AM to 11:00 PM Monday through Thursday, and Sunday, 6:00 AM to midnight on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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