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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.8
(404 reviews)
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Business Details

8532 Pit Stop Ct, Concord, NC
28027, United States
(704) 979-9079
https://locations.jimmyjohns.com/nc/concord/sandwiches-1182.html
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
8532 Pit Stop Ct, Concord, NC
28027, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Menu

1 menu · 198 items

Explore offerings from Jimmy John's on 8532 Pit Stop Ct in Concord, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

198 items

Reviews

3.8
404 reviews
5 stars
220
4 stars
60
3 stars
34
2 stars
23
1 star
67
  • LS
    Lindsey S
    1 day ago
    5.0
    Just leaving a quick review to say thank you to the manager who went above and beyond to fix my wrong pick-up order today. I realized I got the wrong sandwich once I got to my destination and he not only had the correct sandwich delivered, but included dessert. The driver was very nice and I felt it was handled well. I appreciate the great customer service!
  • DS
    DB S
    Sep 14, 2026
    1.0
    They have horrible customer service. I was sitting in the drive-through well over five minutes then when someone came to finally take my order, she couldn’t hear and I had to repeat it three times. I drove up to the window where they told me I had to go back to the intercom to place the order. I got extremely frustrated and just left. Won’t be back again
  • CA
    Cody Armstrong
    Sep 11, 2026
    1.0
    Manager is extremely rude. Do not recommend this location! We got a refund and walked out Wish there was a 0 star for them
  • SN
    Santosha Norwood
    Sep 10, 2026
    1.0
    The manager was completely rude. We went to the window less than a minute after giving our order on the speaker and we asked if the sandwiches are toasted, as the guy took our card, BECAUSE when we use to go to JJ’s in Matthews over the last 2 years they always asked if we wanted it toasted. He said no, so we ask can you toast it and he said let me see, then proceeded to hand us the bag and our card and said they were already made (that was literally it). We ask again can they be toasted and he took the sandwiches back. Then the manager came to the window. We were completely oblivious that there was an issue at all. The first thing she said is “is there a problem?” And she said it in a very aggressive manner. We said no, we just asked to have our sandwiches toasted. She said well it’s already made if you wanted it toasted you should have asked at the speaker, and you would have to pay for new sandwiches if you wanted them toasted. I told her we’ve been going to JJ’s for a couple years now and they normally asked. She said that is a new thing you have to request it and “their customers know to ask”. I am stunned, we just moved to the area. I think she handled us in a rather aggressive and disgusting manner, and I am not sure if it has anything to do with race or the fact that she lacks business etiquette. Needless to say as we are not “one of their customers” I asked for a refund and we won’t be returning this location. I never have been spoken to in such a nasty manner, when I and my husband literally did not know that there ever was an issue. Imagine someone coming off like they are ready to fight or argue with you when you are literally just having a pleasant day and happy to engage with people in a peaceful manner, it’s not what she said but it’s all the bit of how she communicated it. Also it is crazy to me that our sandwich came out in less than 2 mins. I don’t know if that’s a good thing or a bad thing. The interaction with manager took longer than the food being put in our hand. I am so glad that I wrapped it up quickly and said can you just give us a refund, because life already can come with its own weight but to be unjustly treated horribly when it doesn’t call for it, is literally impacting customers’ days in a negative way.
  • MD
    Mario Donia
    Aug 27, 2026
    1.0
    Can't even leave a star. Worst place to get a sandwich. Visiting on vacation, stopped in to get food. Paid and was given my food. Got back to my hotel room and food wasn't even what I ordered. Beat out of 20$. Maybe the staff should listen to what customers order!
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