VC
Victor Corleone
Aug 19, 2026
After a long day at work, this young woman, with a very bad attitude and an extremely arrogant demeanor, handed me my food and practically told me to be quiet before I could even tell her that I also wanted to get a drink from the fountain and needed to scan my code. It seems that respect and courtesy are not among her values. People who lack the ability to interact with others and provide good customer service should not take jobs that require dealing with the public.
I was unable to see her name, but she is short, heavyset, and dark-skinned, with an awful and mocking attitude. I believe that a person with such poor interpersonal skills and such a lack of basic human courtesy is a detriment to the team and reflects very poorly on the overall quality of the staff.
TT
Teya Taylor
Aug 10, 2026
If i could give 0 stars i would!!!! I use to love chipotle until i moved near concord blvd which is the closest to me. It’s been twice where when i walked in and the same thing i get every time which is honey chicken and it’s dry with not even a scoop left . The first time i asked if i could get the fresh chicken coming out the girl start slinging my food, the 2nd time which is 8/10/26 I asked same thing (after waiting 5 mins in her to ask my order) i mean not even a scoop left the lady told me wasn’t any coming out so im like well how they suppose to service then. Anyway i took my hard earn money to chic fil a best decision food good and got like my money deserve fire the whole crew!!!!!!!!!!!!
Came in for dinner today, got a whole show. I was in line ordering my food when a group of kids, not even 15 years old came behind me. I remember they asked for a water cup and the so called big "manager" of the terrible establishment said there's none left. Then his friend after got one. He simply asked for a water cup after, and the whole staff started arguing. Then the manager insulted another kid's hairline, and I could see tears flowing out of his eyes, mind you these are still children. Then the big "manager" called mommy and friends, and mommy started cursing at these kids, and banging tables. She wanted to fight the kids for some reason. Then she called the cops on literal children. Then they kicked me out along with them because I was the same race, very racist. Then the mom started talking again because the grown manager couldn't defend herself, and started talking about very inappropriate topics to the kids like gang banging. Cops came and neutralized the situation. They barely gave any food, but it tasted better after my WWE showdown.
JK
Jamshid Khoshnevis
Aug 5, 2026
Came in today for dinner. Ordered my meal, then asked for a water cup. Cashier says they have no more cups, i think no more of it and walk away. I watched my friend get a cup. Me being confused, i point it out to my friend, she hears me, and starts getting angry. I am silent. Then, progressively, all of the workers get angrier and start yelling. Then, my clueless friend asks for a watercup, because he had no idea. Then they start getting incredibly angry. We are calm, waiting for one more person to get their food. Then- out of no where, the managers mother and family come in and start getting in our face, screaming, threatening us, telling us to “come outside we got something for yall”. Then, naturally, we call the cops. Mind you- we have the whole thing on video. Then, the managers mother tells the cops that we called them a slur, even though the whole interaction is on video. If you want a meal in peace, don’t come here, managers are ill-tempered, impatient, do not like there job at all. And the cherry on top was the portion size, gave us literal scraps. The manager was unprofessional, and even made comments on my friends hairline and appearance. The whole time, they were cursing us out for no reason.
JD
Jazlynn Dean
Aug 1, 2026
If I could give it one star I absolutely would. I ordered two bowls both double honey chicken paid 4.90 a piece for extra chicken only to have maybe 10 pieces of chicken in each bowl. Then I asked for light cheese in one bowl and received a mountain of cheese I am lactose intolerant that’s WHY I ASKED FOR LIGHT CHEESE. To top all of this off I could still see the bottom of my bowl which I never have this issue at any other Chipotle. If I slid my food to one side of the bowl then only one side would be full like a normal bowl the other side was completely empty. I am highly disappointed as I paid 39.10 for this order. Upon pick up I was not greeted or spoke to and the employees seemed very unhappy being there. This experience was probably one of the worst experiences I have ever had at a chipotle. I spent extra money for extra food and received smaller portions than normal, I’m not upset that I received less food I’m upset that I was charged extra for less. Today’s economy is rough enough and yall don’t get paid to take extra money, it’s ridiculous and I will be communicating this horrible experience to corporate. I hope this can help you better your future business and this doesn’t happen to anyone else.