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Wingstop

2.6
(56 reviews)

Business Details

4922 Trojan Dr, Charlotte, NC
28278, United States
(704) 828-9464

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Charlotte. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
4922 Trojan Dr, Charlotte, NC
28278, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Reviews

2.6
56 reviews
5 stars
17
4 stars
3
3 stars
3
2 stars
5
1 star
28
  • BB
    brybro29
    May 8, 2026
    1.0
    Absolutely awful. Ordered food for pickup, got home and missing half the order. Called and finally got an answer that the order would be remade. But they all acted confused, no wonder the order was wrong. We called prior to coming back, yet when we got there still had to wait 20 minutes for them to fix the order. Another person came in with a wrong order too, seems to be a common occurrence there. You can clearly tell based off interactions there the staff doesn’t care. No Apology for the mess up, or anything.
  • CC
    Cstmeister
    Apr 20, 2026
    2.0
    I’ve typically had a good experience here but in my recent couple visits I’ve noticed they don’t use gloves when handling the food and I don’t play around with stuff like that. Especially when my order already says ready and then I got to wait on top of that once I get there, they begin to start making my sandwich!
  • PM
    Penny Moutselos
    Apr 17, 2026
    1.0
    I came here today to get dinner to treat my kids. I noticed right away that no one wore gloves and then a couple employees were on their phones including a cook. He was opening a box and touching the refrigerator after checking his phone, then went back to making the food. I was already uneasy about that, then the cooks hat fell off into the fries and then he proceeded to bag the fries for an order that definitely looked like mine. I kindly asked for a new order of fries due to the hat falling in them. He said it wasn’t my order of fries it fell into, but even if it wasn’t, they should have been trashed regardless due to the hat touching the food. He threw them out and someone else got me a new order. He proceeded to talk about it out loud in annoyance to another cook while I’m standing there. I let him know I could hear him and it was unprofessional that he is talking about me where I can hear it. He could have waited until I left to express his feelings. So he proceeded to tell me that I was listening too hard and he wasn’t speaking to me. He then asked why was I paying attention so hard to what he was doing. I calmly stated I am feeding this food to my children and I would like clean food if he doesn’t mind. Especially when no gloves are used in the kitchen and employees are on their cell phones I am going to pay close attention to how my food is prepared if I can see it. I’m pretty sure anybody else would as well. This is my second time ordering from this location, and it has just been unprofessional from start to finish. I shouldn’t have have to ask for new fries when something unsanitary happened to them by a cook. Now I know why it took me so long to go back and I definitely will not be returning. I would rather spend my money elsewhere, where at least the customer service is decent and Employees are not rude, disrespectful and visually unsanitary to the public. Was the food good? It was decent, but not great. The whole experience wasn’t worth it.
  • NN
    Nia Nia
    Feb 5, 2026
    1.0
    Per Jason it’s a company policy that they can’t cook the wings longer than 15min. How is that extra well done? These wings are disgusting! I’m tired of getting wings and they’re not crispy. Soft and giggly wings are nasty. And stop giving ppl wet hot honey wings. It’s a DRY rub! Depending on the staff i can get my wings cooked how i like them and other times there’s a Jason telling me i can’t have them crispy. ATP it’s a joke to keep wasting my money on bullshit food here.
  • KG
    key g
    Feb 4, 2026
    1.0
    The food is only good sometimes.Depending on who's working. Customer service is very poor if you go late night.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

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Certified May 17, 2026Yext Knowledge Graph
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