When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Charlotte. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Absolutely awful. Ordered food for pickup, got home and missing half the order. Called and finally got an answer that the order would be remade. But they all acted confused, no wonder the order was wrong. We called prior to coming back, yet when we got there still had to wait 20 minutes for them to fix the order. Another person came in with a wrong order too, seems to be a common occurrence there. You can clearly tell based off interactions there the staff doesn’t care. No
Apology for the mess up, or anything.
CC
Cstmeister
Apr 20, 2026
2.0
I’ve typically had a good experience here but in my recent couple visits I’ve noticed they don’t use gloves when handling the food and I don’t play around with stuff like that. Especially when my order already says ready and then I got to wait on top of that once I get there, they begin to start making my sandwich!
PM
Penny Moutselos
Apr 17, 2026
1.0
I came here today to get dinner to treat my kids. I noticed right away that no one wore gloves and then a couple employees were on their phones including a cook. He was opening a box and touching the refrigerator after checking his phone, then went back to making the food. I was already uneasy about that, then the cooks hat fell off into the fries and then he proceeded to bag the fries for an order that definitely looked like mine. I kindly asked for a new order of fries due to the hat falling in them. He said it wasn’t my order of fries it fell into, but even if it wasn’t, they should have been trashed regardless due to the hat touching the food. He threw them out and someone else got me a new order. He proceeded to talk about it out loud in annoyance to another cook while I’m standing there. I let him know I could hear him and it was unprofessional that he is talking about me where I can hear it. He could have waited until I left to express his feelings. So he proceeded to tell me that I was listening too hard and he wasn’t speaking to me. He then asked why was I paying attention so hard to what he was doing. I calmly stated I am feeding this food to my children and I would like clean food if he doesn’t mind. Especially when no gloves are used in the kitchen and employees are on their cell phones I am going to pay close attention to how my food is prepared if I can see it. I’m pretty sure anybody else would as well. This is my second time ordering from this location, and it has just been unprofessional from start to finish. I shouldn’t have have to ask for new fries when something unsanitary happened to them by a cook. Now I know why it took me so long to go back and I definitely will not be returning. I would rather spend my money elsewhere, where at least the customer service is decent and Employees are not rude, disrespectful and visually unsanitary to the public. Was the food good? It was decent, but not great. The whole experience wasn’t worth it.
NN
Nia Nia
Feb 5, 2026
1.0
Per Jason it’s a company policy that they can’t cook the wings longer than 15min. How is that extra well done? These wings are disgusting! I’m tired of getting wings and they’re not crispy. Soft and giggly wings are nasty. And stop giving ppl wet hot honey wings. It’s a DRY rub! Depending on the staff i can get my wings cooked how i like them and other times there’s a Jason telling me i can’t have them crispy. ATP it’s a joke to keep wasting my money on bullshit food here.
KG
key g
Feb 4, 2026
1.0
The food is only good sometimes.Depending on who's working. Customer service is very poor if you go late night.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop specialize in?
Wingstop specializes in cooked-to-order classic and boneless chicken wings with over 11 iconic flavors, as well as tenders, hand-cut seasoned fries, and signature sides like Cajun Fried Corn and Buffalo Ranch Fries.
What are Wingstop's regular business hours?
Wingstop is open every day from 10:30 AM to midnight.
Does Wingstop offer delivery and pickup options?
Yes, Wingstop offers in-store pickup, delivery, same day delivery, and no-contact delivery services.
Can I order Wingstop wings online?
Yes, you can order Wingstop's wings online for carryout or delivery via their website or mobile apps for iOS and Android.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa for payment.
Does Wingstop have a drive-through service?
No, Wingstop does not offer drive-through service at this location.
Where is Wingstop located?
Wingstop is located at 4922 Trojan Dr, Charlotte, NC 28278, United States.
What nearby places can I visit before or after dining at Wingstop?
Nearby places include Glow Nail Spa for beauty services, ShareTea CLT for bubble tea, and Handels Homemade Ice Cream for dessert.
Are there other dining options near Wingstop?
Yes, nearby restaurants include Domino's Pizza, Olive Garden, The Great Greek Mediterranean Grill, Tacos 4 Life, Jimmy John's, and LongHorn Steakhouse, offering a variety of cuisines to explore.
What shopping centers or stores are close to Wingstop?
Nearby shopping options include Polo Ralph Lauren Factory Store, Levi's Outlet Store, Columbia Sportswear Company, Charlotte LED Shoes, BOSS, and Charlotte Premium Outlets for various fashion and outlet shopping.
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