When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Charlotte. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
I wish I could give this location negative stars.
On October 7, 2026, I placed a walk-in order at Wingstop Store #2429. My receipt clearly showed that my order was supposed to be all flats and well done. However, when I received my food, the order contained 5 drums and only 4 flats, and the wings were not well done.
I called the store to report the issue, and the clerk who answered the phone was extremely rude and unpleasant. I was told that I would have to bring the food back the following day in order for the mistake to be corrected.
When I returned, the order was only partially corrected and, once again, the wings were still not well done. The employee then asked me to check my food before leaving, in a manner that made it seem as though the repeated mistakes were somehow my responsibility. My receipt was correct—the problem was with the preparation of the order.
Unfortunately, this is not the first time I have experienced poor attitudes at this location. With the exception of Unique and the slim younger female clerk, the customer service here has consistently been terrible. The male manager in particular has an extremely unpleasant attitude. Many of the employees act as though they are unhappy to be at work and bothered by customers simply placing an order.
Customers should not have to deal with rude attitudes after the restaurant makes an error, especially when they have to make an additional trip just to have the order corrected; and it still is not prepared correctly.
After this experience, I will no longer patronize Wingstop Store #2429, and I will also be contacting Wingstop Corporate regarding the customer service and repeated issues with this location.
MC
Mark Caraccio
Oct 2, 2026
1.0
First of all, I was expecting actual chicken wings, not breaded deep fried nuggets. If I wanted nuggets, I would have gone to Mcdonalds.Yuk! Breading was way too salty. Service was very slow,place was crowded with togo orders. Not complaining about this particular store, but with Wingstop all together. Never never going there again.
SK
superlow k1illagorilla
Sep 17, 2026
1.0
Pulled up tonight about 9:30pm. Seen the manager outside smoking a cigarette. He followed me in and went straight to giving me my order. grabbed cups and handed them to me. proceeded to the fryers and pulling chicken, I seen him with a big metal bowl for saucing, seen him putting wings in containers for an order. So from cigarette outside, touch door handle, give me cups, pull fryers, mixing bowl, etc. He said he was the manager. My thought is if this is how much the manager cares about how sanitary his hands are and if he get's his customer sick or not then the other employees must be just as careless or worse. Me and my family? NO, not this wingstop.
SN
Surina Niekdam
Aug 23, 2026
5.0
Very delicious. Staff were kind and quick to get our order out.
HS
Hunter Sebok
Jul 30, 2026
5.0
I’ve never had too bad of an experience here, the food is great, easily the best fast food chicken sandwich I’ve ever eaten, but this location specifically needs to hire more people! There was only one person when I went most recently with a couple friends, we ended up going to chick fil a. They couldn’t take our orders because they were busy taking care of online orders, which is totally fine, but she said herself that she couldn’t help us until either she finished or until her other employee got there. Perks to her for being the only one working at that time though.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are Wingstop's daily operating hours for dine-in and takeout?
Wingstop is open every day from 10:30 AM to midnight for dine-in and takeout.
Does Wingstop offer delivery service, and during what hours?
Yes, Wingstop offers delivery every day from 10:30 AM to midnight, including same-day and no-contact delivery options.
Can I order Wingstop for in-store pickup, and when is it available?
In-store pickup is available daily from 10:30 AM to midnight at Wingstop.
Is there a drive-through option at Wingstop?
No, Wingstop does not offer drive-through service; it is closed for drive-through every day.
Where is Wingstop located?
Wingstop is located at 9020 Albermarle Rd, Suite J, Charlotte, NC 28227, USA.
What are some convenient nearby places I can visit before or after Wingstop?
Nearby places include Fine Cigars & Vape for tobacco and e-cigarette products, So Cool Frozen Yogurt for desserts and smoothies, and Domino's Pizza if you're looking for additional dining options.
Are there any mobile phone stores near Wingstop for easy access to accessories or phone services?
Yes, nearby mobile phone stores include Verizon, Victra - a Verizon authorized retailer, Cricket Wireless, T-Mobile, and the AT&T Store, all convenient for phone accessories or services.
If I want to grab a quick dessert after Wingstop, where can I go nearby?
You can visit So Cool Frozen Yogurt, a frozen yoghurt shop offering desserts and smoothies close to Wingstop.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, MasterCard, and Visa payment options.
Where can I find Wingstop's menu and place orders online?
You can view the menu and place orders online at https://www.wingstop.com/location/wingstop-2429-charlotte-nc-28227/menu.
Brand Certified Facts from Wingstop
This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: