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Whataburger

4.2
(90 reviews)

Business Details

13721 Mallard Creek Road, Charlotte, NC
28262, United States
(704) 247-5366
https://whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
13721 Mallard Creek Road, Charlotte, NC
28262, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

4.2
90 reviews
5 stars
65
4 stars
5
3 stars
2
2 stars
6
1 star
12
  • SS
    Sam S
    Aug 9, 2026
    2.0
    Went in for lunch yesterday for my second Whataburger try (the other being several years ago in Florida). Rather underwhelming again. All I tasted on the burger were the onions (I ordered it without mustard, add cheese, and it was made correctly at least) with a hard flattened bun. The area inside the restaurant is so cramped and people waiting everywhere. The garbage can was overflowing, and the drink station had drink puddles all around the counter. I've always heard how great Whataburger is, but so far my experiences have just left me wishing it was In-N-Out instead. So far I don't see what others do in the food, but I'm willing to give it another chance, probably without the onions too though. If it's much better then I'll update the review...
  • DE
    Dawn English
    Aug 5, 2026
    1.0
    Food was horrible the service was horrible ! You can hear the (manger or shift lead )male comments about the car before holding up his drive through . Turn your mics off we can hear you !!!!!! Well I ordered at 8:23pm didn’t reach the window till 8:46 food was cold fries tasted old . Drink refresher watery to sweet . No sauce for my strips and a nasty attitude from the drive thru cashier . And the lane beside me was doubling past me and they don’t have an order board ! Cup to meals all nasty sticky yuk ! Never coming back 0/5 stars if I could !👎👎👎👎👎
  • RB
    Robert “Bobby” Barkus
    Aug 2, 2026
    1.0
    They were really busy so it took a long time to get the food. I don’t think the soda fountain was set up right. They had an area for cherry Coke and I’m pretty sure it was Diet Coke the other cherry Coke option that they had was coming out and didn’t have enough syrup in it then once we finally get our order, the guy asks if we want any sauces so I asked what sauces they have and then I said barbecue because we got chicken tenders and thousand island. The manager stops him and says that we need to pay for those sauces. I said I paid for the barbecue cause it’s supposed to come with the kids meal and she says then it was in the box. I said OK and we left we get in the car and of course the barbecue sauce isn’t there. I didn’t like the manager doing that. The guy was losing the sauces he was offering me only for her to tell me I have to pay. Maybe train your employees to not do that rather than interrupting him and saying I need to pay for them then not give me the sauce I paid for. The food wasn’t even that good so based on this experience I’ll stick to the North Carolina what-a-burger.
  • DB
    Danielle Barto
    Aug 2, 2026
    2.0
    Never had Whataburger before, but always heard such great reviews about it so went for lunch today. Did drive through, employees were friendly, you could tell that the trainers were trying to get them to interact with customers at the window because they asked for my favorite color, but they just tallied the answer and closed the window instead of continuing the conversation. For the food, if you have eaten at Sonic’s before they changed to the new smasher burger, then you’ve already eaten here. It tasted exactly the same way I remember Sonic used too. The onion rings, when I looked at them, thought they were overcooked, but they didn’t taste overcooked, more like old grease? That doesn’t make sense since they just opened, but if the fryers don’t get filtered properly, that could change the taste and color. Overall I wouldn’t drive out of my way to visit this place again.
  • BJ
    Brittany Jones
    Aug 1, 2026
    1.0
    This is a long post . A friendly reminder They need to hire friendly staff! That crew that outside 👎. They’re not happy they’re outside the comments and stuff they say is pathetic. No smile just what’s your name , no type of personality. Got my food it was hot fresh and the drinks were awesome thank you (Gracen).. when I got to the cone I was handed my drinks with my name and a smile .. even the drinks had my name on it with a smile :). I was impressed the experience felt personal . That was opening day🙌!! I came yesterday after work 5:45-6 the workers all outside having inappropriate conversations with the security guard not even making sure I was helped. Then the girl Wanting me to leave a review for her and she barely assisted me . Then once I reached the point where my order was taken . The lady was completely rude . My food was sloppy half wrapped but HONESTLY THAT 🍔 WAS THE ONLY GOOD PART !!! Wishing this location a better turn around soon . Because I’am so TEXAS!!

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