This profile is uncertified and using publicly sourced data
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Business Details
About
Cookie Shop
Our menu is packed with so many mouth watering gourmet cookies and flavored dirty soda drinks it would make Willy Wonka jealous. We’re excited to bring our unique take on tasty treats to Mecklenburg Co, and trust us: dessert’s never going to be the same. You’ve never had cookies like this - our flavors are incredible, and always keep our awesome customers coming back for more. Ask about our cookies of the month to try our latest recipes! We are your family-friendly destination for the best non-alcoholic mixed drinks in Mecklenburg County. We’ve even got some NC favorites in our lineup - the tart-sweet citrus of Sundrop or the cherrylicious taste of Cheerwine taste even better when they’re mixed with our in- house flavors and infusions.
Location
Hours
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.