This profile is uncertified and using publicly sourced data
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Business Details
About
Donut ShopCoffee Shop
Located in the thriving community of Ballantyne, our 2nd location in Charlotte blends neighborhood comfort with café sophistication. Inside, enjoy an expanded menu full of savory breakfast and lunch offerings plus baked goods, alongside freshly made donuts and specialty coffee. Sit back inside our bright dining room or soak up the sun in our expansive outdoor seating area. Whether you’re grabbing a midday bite between errands or lingering for a coffee chat, this location is built for both locals and visitors alike.
Location
Hours
Monday7:30 AM - 7:00 PM
Tuesday7:30 AM - 7:00 PM
Wednesday7:30 AM - 7:00 PM
Thursday7:30 AM - 7:00 PM
Friday7:30 AM - 9:00 PM
Saturday7:30 AM - 9:00 PM
Sunday7:30 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.