A reflection of its home city’s love of sports, The Palm Charlotte is a nexus for special events like the weeklong celebrity parties during the PGA Championships and NASCAR celebrations. In addition to a bustling bar and busy dining room, The Palm Charlotte also features an expansive patio to take full advantage of central North Carolina’s pleasant weather. Located in the Phillips Place Shopping Center, this location provides guests with an upscale atmosphere and exquisite cuisine in one of Charlotte’s premiere shipping and dining destinations.
This review reflects the efforts of a talented staff and an extraordinary server. On October 03, 2026, we celebrated my mother-in-law’s 71st birthday at The Palm in Charlotte with a party of 17, and Jason made the evening truly special. The entire serving team did a good job, but Jason stood out for his patience, attentiveness, and responsiveness. He made everyone feel like the only guest at the table, including our energetic 13-year-old niece!
Jason went above and beyond when my mother-in-law’s original drink request was unavailable. He collaborated with the bartender to create an alternative mocktail that she thoroughly enjoyed. That thoughtful, personal touch exemplified the care he put into making her birthday dinner perfect.
Unparalleled service from an extraordinary member of the waitstaff. Thank you, Jason! If you visit The Palm in Charlotte, NC, and want exceptional service, request Jason.
JM
Jeff Miller
Sep 23, 2026
5.0
With a fantastic evening out at the palm, our server was fantastic. The food was incredible and the atmosphere was on point.
DJ
Daniel James
Sep 22, 2026
5.0
Good Food Quality
RM
Richard M.
Sep 4, 2026
5.0
My wife and I recently had dinner at The Palm after the restaurant was recommended to me by one of my clients, and we are very glad we took the recommendation.
I ordered the 8 oz. center-cut filet, which was cooked perfectly and was absolutely delicious. I also had the mac and cheese with bacon, and it was outstanding. My wife chose the sautéed shrimp with pasta, which was equally impressive. The shrimp was especially flavorful, and the entire dish was very well prepared.
Just as impressive as the food was the hospitality. Our server was attentive and friendly, and we noticed how efficiently the servers, runners, and bussers worked together throughout the evening. General Manager Joey stopped by our table several times to make sure everything was going well, which we genuinely appreciated.
We also had the pleasure of meeting Executive Chef Sean when he came to our table to introduce himself and ask how we were enjoying our meal. That personal touch made an already enjoyable evening feel even more memorable.
Overall, The Palm delivered wonderful food, attentive service, and genuine hospitality. Based on our experience, it is easy to understand why it was recommended to us. We thoroughly enjoyed our evening and will very likely return in the future.
DW
David Wade
Aug 28, 2026
5.0
It's been a few years since my wife and I visited The Palm. We were NOT disappointed with our meal last night. Our server, Cynthia, was fantastic and very attentive. The manager remembered our name from check-in and visited our table of couple of times to make sure we were good. All in all a very wonderful dining experience at a fine establishment! Well done!
Frequently Asked Questions About The Palm - Charlotte
Does The Palm - Charlotte accept reservations?
Yes, The Palm - Charlotte accepts reservations to secure your dining experience.
What pickup and delivery services does The Palm - Charlotte offer?
The restaurant offers in-store pickup, curbside pickup, and delivery services for your convenience.
What are the operating hours of The Palm - Charlotte during weekdays?
From Monday to Thursday, The Palm - Charlotte is open from 11:30 AM to 9:00 PM, and on Friday from 11:30 AM to 10:00 PM.
Is there a happy hour at The Palm - Charlotte?
Yes, happy hour is available Monday through Friday from 3:00 PM to 6:00 PM and on Sunday from 4:00 PM to 6:00 PM.
What type of attire is recommended when dining at The Palm - Charlotte?
The recommended attire at The Palm - Charlotte is dressy to match its upscale atmosphere.
What cuisines and specialties does The Palm - Charlotte offer?
The Palm - Charlotte specializes in steak, jumbo Nova Scotia lobster, classic Italian dishes, craft cocktails, and wine in a fine dining setting.
What payment options are accepted at The Palm - Charlotte?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Are there any nearby hotels for guests visiting The Palm - Charlotte?
Yes, nearby hotels include Hampton by Hilton and Hampton Inn & Suites Charlotte/SouthPark at Phillips Place, convenient for out-of-town guests dining at The Palm Charlotte.
What shopping and dining options are near The Palm - Charlotte?
Nearby you can explore shops like J.McLaughlin, J. Fredric's, and Windsor Jewelers, and enjoy dining at places such as Southern Pecan and Wolfgang Puck Pizza | Bar, perfect for before or after your meal at The Palm.
Is The Palm - Charlotte accessible for guests with disabilities?
Yes, The Palm - Charlotte has a wheelchair accessible entrance, parking, seating, and restrooms to accommodate guests with disabilities.
Brand Certified Facts from The Palm - Charlotte
This information is certified by The Palm - Charlotte and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: