Sonic Drive-In

Reviews

• BO

  Brian Orecchio

  6 days ago
  1.0
  Drive-through: I was handed the worst looking cheeseburger I’ve ever seen in my life, I wrapped it back up, drove back and handed it to the drive thru attendant and just left. Didn’t even ask for a refund or new sandwich it was sooo bad.
• BE

  Bria Ellis

  Aug 10, 2026
  1.0
  Very disappointed with my experience at Sonic. The customer service was horrible from the beginning. The employees were not friendly or helpful, and on top of that, our food order was messed up. When customers are spending their money, they should at least receive what they actually ordered and be treated with basic respect. Having bad customer service AND incorrect food made the entire experience frustrating. Management definitely needs to work on better customer service, communication, and making sure orders are correct before handing them out. I will not be returning to this location anytime soon.
• RM

  R Matthews

  Aug 8, 2026
  1.0
  Do not come here. I’m writing this an hour into waiting for my food. Do not come here. I’ve seen multiple reviews for this location that talk about how they never leave bad reviews but their experience at THIS Sonic was bad enough to leave one. Add me to that list. Spent 20 minutes waiting at the stall for someone to even take our order. We tried going to the drive through, and after another 20 minute wait, we were told the system was down and they were only accepting mobile orders. Foolishly we downloaded the app and ordered. After 40 minutes of waiting, we once again entered the drive through, skipped the speaker and are in line just to see what is even happening. I see Sonic corporate or whatever replying to these reviews saying they’re passing along the message and working to improve. Don’t buy it for a second. This place should just be closed down permanently at this point. The franchisee also should be reprimanded for running this place so terribly. At first I tried to give grace to the actual staff who seemed overworked but then we saw employees sitting around or looking visibly under the influence until the competent coworkers showed up to actually solve problems and push out orders. Do not come here. Waste of time and money. I will be reaching out for a refund. EDIT: we got our food and made it home only to see they messed up our order.
• CM

  Christopher Maret

  Jul 31, 2026
  1.0
  The way the franchisee runs this Sonic is absolutely abysmal. What Sonic Drive Thru tells its customers they can't serve food to them and they can only do Doordash orders because there is no manager on duty? This one. What Sonic doesn't have waitstaff? This one. What Sonic doesn't take orders? This one. What Sonic looks closed all tje time but is actually open? This one. Sonic Corporate should really consider revoking this franchisee's license for failing to uphold company standards. It's ridiculous that this particular restaurant is allowed to do business in the manner that it does.
• AM

  Anne Mullen

  Jul 20, 2026
  1.0
  I am only giving one star because you cannot give zero stars. I am writing this review to highlight a completely unacceptable experience at this location. We arrived around 5:30 pm. It was not super busy as there were only four cars (including us) in stalls and maybe two in the drive-thru. After waiting 20 minutes in our stall, we observed a team member bring food outside, look around briefly, and return indoors. After passing the 30-minute mark, we attempted to use the stall call button for an update, only to be told, "Hold on, we'll be with you in a little while." No one ever returned to the speaker. I eventually had to step out of my vehicle to flag down a CarHop servicing another car. I was informed that our order had been taken back inside because it was supposedly logged under the wrong stall number and staff assumed we had left. Our vehicle never moved, indicating either a system malfunction with stall assignment or a lack of due diligence by the staff. Five minutes later, our food was brought out with a crumpled receipt stapled to the bag. The food was ice-cold, unpalatable, and completely inedible—we ended up taking it home to the dog. The combination of poor communication, failure to verify order placement, and serving cold, stale food reflects a serious lack of management oversight. We will not be returning to this Sonic location.