Papa Johns Pizza

Reviews

• MM

  MJ

  Jul 19, 2026
  3.0
  It is very hit or miss. Either you get a delicious pizza or you get one that looks like the picture below. It’s a literal roll of the dice every time you order, which kinda sucks.
• AA

  Asia Asia

  Jul 16, 2026
  1.0
  I’m really disappointed with the quality lately. The last time I ordered through DoorDash, my name was on the box, but the pizza inside wasn’t even mine. I ordered a regular pepperoni pizza and received an Alfredo pizza instead. I decided to give this location another chance, and unfortunately, it was another disappointment. This time I received the correct pizza, but I asked for a regular pepperoni pizza, not extra pepperoni. On top of that, almost all of the pizza sauce was concentrated in one area instead of being spread evenly, and one of the pizzas was so thin and flat that it barely looked like a normal pizza. The quality and consistency have really gone downhill. Mistakes happen, but when there are issues with multiple orders, it becomes frustrating. I hope this location starts paying more attention to quality control because customers shouldn’t have to keep wondering if they’re going to get what they ordered. Please do better.
• DS

  Dmonyia Smith

  Jul 10, 2026
  5.0
  great service
• RP

  Ricky Peters

  May 23, 2026
  5.0
  Consistent, most of the time hot and fresh. No fast service pizza is perfect but this place does a good job.
• KC

  Kelia C

  May 9, 2026
  1.0
  I just placed an online order and called beforehand to ask a simple question about getting my wings extra crispy and all flats, something that has never been an issue before. I’ve lived in the Steel Creek area for over 3 years and the previous staff has always been accommodating and professional. The employee I spoke with had a nasty attitude for absolutely no reason. I wasn’t rude or demanding, just asking a question, and somehow felt attacked over it. Then, after arriving to pick up my order, the pizza was extremely overcooked. When I brought it up, I was told, “we changed our cook times, it’ll come out the same way.” I eat here frequently, and my 5-year-old only eats cheese pizza from her favorite place, Papa Johns, so this experience was especially disappointing. The woman I spoke with claimed she was the GM, which honestly made the interaction even worse because hospitality and customer service should start with management. This location has changed staff several times over the years, but this current crew may be the worst yet. Customer service and food quality have clearly gone downhill. After today’s experience, I will not be returning.

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