At Papa Johns Pizza in Charlotte, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlotte pizza for any occasion. Call us for pizza delivery in Charlotte or stop by 6411 FREEDOM DR for carryout to order the best pizza in Charlotte, along with breadsticks, wings, and more!
This location screws everything up. I called in my order but when I arrived, they didn't have my order at all. Always something.
MD
makisha duncan
4 days ago
2.0
Received my pizza and wings. Only the pizza was fresh. Wings were cold, like they had been sitting around waiting for the pizza to be done.
JT
Jonee Taylor
Sep 13, 2026
1.0
The staff at this location is terrible. They will argue with you before moving a customer in the line that’s holding everyone up. Customer service is awful. Don’t buy here. Go to a different one.
JE
Jerry Eriksen
Sep 4, 2026
5.0
Well simply said, better ingredients, better pizza is TRUE
RP
R P
Aug 9, 2026
1.0
8/07/26 - Ordered a pan pizza (1st and last time) from here thru the app, well-done with extra pepperoni. The bottom of my pizza was very light colored (not raw, but not done, even regular-done) and wet. You can even see how wet the pizza box insert was and also the bottom of the pizza in the pics. Pizza was not crispy AT ALL. Not even like a regular pizza. The 2 slices i actually ate (too far to drive back to the restaurant and was hungry so I made due with what I received) had to be eaten with a fork. You're supposed to be able to pick up a slice and eat it, not have to eat with a fork. The first slice did not have any pepperoni, and the second slice had a total of TWO pepperoni on it. The taste was not great either.
Ordered 2 spicy garlic sauces and 2 seasoning packets. The girl at the pickup window told me she had put them in the box. Well, what she did was to put them directly on top of my cinnamon pullaparts. Firstly, where were those containers sitting before she put them on top of my food and secondly, why did she think it was a good idea to put them in the dessert box, directly on top of the sticky icing, and not the actual pizza box??!! So the containers had to be cleaned off, and in addition to this nasty pizza, I had a very poor experience and I have reservations about returning to this restaurant or even trying the pan pizza again. Reached out to customer service thru the website on 08/08/26 and am waiting for a reply.
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