Papa Johns Pizza

Reviews

• TR

  THE REAPER

  Jun 30, 2026
  1.0
  Placed an order online. It confirmed prder was received and was being made. I get there and the lady said they was closed ( They werent when I placed the order ) I walked in and showed her the confirmation amd she argued with me and said it wasnt her problem. Then I told her to just make the pizza bc I showed her the confirmation. Its pretty simple. She just started to yell and raise her voice at me telling me its not her problem. Actually it is your problem. You work there. So then she starts cursing at me threatening to call the cops because I wanted the pizza I ordered and drove there to pick up. Why dont you do your job and let the customer know its not being made. Then I got the cancelation 8 mins after I left. She is pathetic! Fire her immediately!
• MM

  Miki

  Jun 27, 2026
  1.0
  Papa John’s completely dropped the ball on my order, and I’m beyond done with the nonsense. I ordered a pizza that was supposed to have sausage and banana peppers — simple enough. What I actually received was a joke. One single slice had all the banana peppers piled onto it like someone dumped the container and walked away. The slices on each side had maybe two peppers each. The rest of the pizza? Nothing. Not a single pepper anywhere. It looked like someone made the toppings while blindfolded. And when I tried to get this fixed, the real circus started. Uber Eats blames the restaurant. The restaurant blames Uber Eats. Neither one wants to take responsibility, neither one wants to make it right. Uber says they “can’t refund it” and the store has to handle it. The store says Uber has to handle it. It’s a back‑and‑forth blame game that they clearly expect customers to just give up on. I’m tired of playing this game. If Papa John’s can’t make a basic pizza correctly and both companies refuse to fix their mistakes, then they don’t deserve anyone’s business. Absolutely horrible experience from start to finish.
• AD

  Arthur Deznan

  May 16, 2026
  2.0
  Terrible ingredients, terrible pizza should be their slogan. I have no complaints about the staff other than I wish the guy handling my food would’ve washed his hands after smoking his cigarette out front. I was grossed out. So I ended up giving it to a homeless individual. I did end up ordering from another location. I hate to throw shade, but the pizza is so bland. No flavor at all. The sauce is so bland the cheese has no salt. This company needs to figure it out real fast. The recipe from 25-30 years ago was the best. Why change what works.
• AP

  Ankit Patel

  Apr 8, 2026
  1.0
  I am visiting Charlotte from Canada, and since I am a regular customer at Papa John's, I did not look at the reviews and ordered a large veggie pizza (it should have been a 5-topping pizza). I must say, who in their right mind would make a pizza with almost no toppings on it (I only see a few olives and onions here and there on most of the pizza)? My kids were craving pizza and had a terrible one. What can I say? A very disappointing experience.
• LL

  Lynn Lewis

  Mar 11, 2026
  1.0
  I ordered pizza to be delivered at 7p at 8:30p I called the store and the lady said the doordash delivery guy had to steal it!! She refunded me my money and said she was going to have another one delivered it came at 10p! It was cold and NOT SEALED!! the driver was drunk! This my last order never again!!!

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