This profile is uncertified and using publicly sourced data
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Business Details
About
RestaurantBubble Tea Store
Milk Cha-Cha was founded in 2020 by two "boba-addict" friends who share the same passion for boba. Through drinking boba around the world, their obsession quickly grew. After a year of tireless recipe development, the first Milk Cha-Cha boba tea shop opened in Charlotte, NC to provide a unique boba experience by using fresh fruits, fresh dairy, and premium loose leaf teas. A place where "boba-addicts" from all over can meet and enjoy a cup of cha-cha happiness.
Freshness and creativity are our favorite ingredients. Our menu is varied and the taste is unmatched. If you’re looking for a unique, fresh, and superb boba experience, come and check us out!
Location
Hours
Monday11:30 AM - 9:30 PM
Tuesday11:30 AM - 9:30 PM
Wednesday11:30 AM - 9:30 PM
Thursday11:30 AM - 9:30 PM
Friday11:30 AM - 9:30 PM
Saturday11:30 AM - 9:30 PM
Sunday11:30 AM - 9:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.