Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Came in for a burger and some nuggets, simple order.. when I got my bag i didnt have any nuggets and there was a mcchicken instead of a burger, mind you this bag had my receipt on it. The staff seemed mad at me for asking for the right items and the dining room was dirty as all. Only positive was the fries were hot at least
JL
Jorge Laguna
May 13, 2026
5.0
It was a great service. Mike opened the door for my mom when he saw that we were parking in the handicap space then Janice took her order very promptly unfriendly.
CH
Caprice Hooks
May 3, 2026
1.0
If I could 0 stars I would. I really hate that I have to give a -0 rating. I visited the establishment at about 1230 am
FIRST Issue gentleman that took my order was not very nice. I was cordial and understand it is late closing time is at 1am however closing time is at 1AM if you do not like your work hours then speak to your manager.
It was busy I was at last window received my order
Only thing I needed was ketchup the gentleman gave me my order didn't ask if I needed anything
I was at the window attempted to get the gentleman attention just to ask for ketchup. He was at the middle window and rudely in a nasty matter said WHAT so of course I responded with the same energy he gave me I asked for ketchup however due to his rudeness I requested my money back. The rep basically wanted to argue nope I'm not doing that just wanted my money back at that point.
The gentleman asked for my card mind you I paid in cash and he gave me no receipt. Kept asking for a card. I asked what do you need a card for I paid in cash. He also said something like I was making him have a bad night. Mind you his energy and rudeness was the issue. Finally he gave me my money back. I took a picture of the gentleman but I will not post it MCDONALDS has the interaction on camera. I do not want him to lose his job however he needs customer service training
If closing time is not cool or does not work for him maybe he needs early shift hours
TC
Thirteen Design Co
May 3, 2026
1.0
I wish I could rate this less than one star. RUDE, unsolicited disrespect and completely inept of understanding basic common courtesy. This is a disgusting place with disgusting people.
FS
Florida State
Apr 23, 2026
1.0
Got to go order and asked if sauce was in bag and they said yes, and none was in there when got home. And fries were freezing
What are the regular operating hours for McDonald's at 11620 Waverly Center Dr, Charlotte?
McDonald's is open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it closes at 1:00 AM.
When can I use the drive-thru at this McDonald's location?
The drive-thru is available daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery service runs from 5:00 AM to 10:45 PM daily, with Friday and Saturday delivery available until 12:30 AM.
How can I order McDonald's for delivery or pickup?
You can order via the McDonald's App available on iOS and Android or through the delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there any other fast food options near McDonald's on Waverly Center Drive?
Yes, nearby fast food options include another McDonald's, Chipotle Mexican Grill, and Chick-fil-A, which offer variety in your dining experience.
What nearby shopping centers can I visit before or after dining at McDonald's?
You can explore Waverly Charlotte shopping complex and Rea Village shopping center, both located close to McDonald's for shopping and pharmacy needs.
Are there wellness and spa services near McDonald's at this location?
Yes, The Invigory and Hand and Stone Massage and Facial Spa offer health, skin care, cryotherapy, and massage services nearby.
How can McDonald's location assist someone visiting nearby attractions?
This McDonald's location is convenient for quick meals when visiting nearby places like WFM Coffee Bar, Chuy's Mexican restaurant, or the Mansion District furniture store, making it easy to grab food during your visit.
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