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McDonald's

3.4
(2,439 reviews)

Business Details

9414 Northlake West Dr, Charlotte, NC
28216, United States
(704) 392-6997
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9414 Northlake West Dr, Charlotte, NC
28216, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 9414 Northlake West Dr in Charlotte, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,439 reviews
5 stars
826
4 stars
531
3 stars
381
2 stars
209
1 star
492
  • JJ
    Jasmine Johnson
    Aug 16, 2026
    1.0
    The manager with the glasses older lady that worked at 4pm on Saturday August 16th 2026 was terrible. She doesn’t wear a name tag so I don’t know her name . She is rude and has no good customer service.
  • IB
    Irmani Brionna
    Aug 14, 2026
    1.0
    If you can avoid this McDonald’s please do so, food is ALWAYS incorrect, employees are beyond rude. While pulling to the window to pick up my food I asked for a cup of water for my panting dog and the response was “you’ll have to go back through the line my line is too long” of course there wasn’t a line at all but very disappointed will not be returning. I’ll drive to huntersville before visiting this location again.
  • TW
    Tavis White
    Aug 12, 2026
    1.0
    In a city of terrible McDonald’s this might be the worst. Service is awful and the people working have no idea what customer service is. Then on top of that good luck getting the right food. This place deserves negative stars.
  • KP
    Ken Perez
    Aug 10, 2026
    1.0
    I had a very disappointing experience at this McDonald’s. The service was horrible, and one of the employees had a very rude and disrespectful attitude toward me when I had done nothing wrong. I was simply trying to place my order and expected basic courtesy and respect, but instead I felt completely unwelcome. Customers should not be treated this way, especially when they are being polite and simply trying to order their food. I hope management takes this kind of behavior seriously and works on improving both the customer service and the attitude of the staff.
  • TO
    Tyler Ogreen
    Aug 2, 2026
    1.0
    There was a tendon in the chicken. While here they kept saying move cars to the parking lot so it didn’t mess up there 2 minute timer. This location is always awful.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Charlotte on weekdays?

McDonald's in Charlotte is open from 5:00 AM to 11:00 PM Monday through Friday.

Is McDonald's in Charlotte open 24/7 for delivery?

Yes, delivery is available 24 hours a day, 7 days a week at this McDonald's location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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