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McDonald's

3.1
(2,371 reviews)

Business Details

8900 J M Keynes Dr, Charlotte, NC
28262, United States
(980) 938-8465
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8900 J M Keynes Dr, Charlotte, NC
28262, United States

Hours

Monday5:00 AM - 2:00 AM
Tuesday5:00 AM - 2:00 AM
Wednesday5:00 AM - 2:00 AM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 2:00 AM
Saturday5:00 AM - 2:00 AM
Sunday5:00 AM - 2:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 8900 J M Keynes Dr in Charlotte, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
2,371 reviews
5 stars
671
4 stars
433
3 stars
356
2 stars
185
1 star
726
  • LB
    Leslie Bustos
    6 days ago
    4.0
    I am a frequent customer at your restaurant and generally love coming to this location. However, I wanted to bring an issue regarding the women's restroom to your attention. The hot water in the sink is dangerously hot. When washing your hands, the water becomes boiling hot after only about three seconds of use. Could you please have this looked into and adjusted for the safety of your customers?
  • AG
    Allegiant General
    Aug 26, 2026
    2.0
    I barely make a fuss about my experiences about fast food restaurants but this recent experience has to be the most annoying. I am not a “local guide” so I doubt this store would even care. This location is NOTORIOUS for charging for SAUCES…and you’d think they would put them in your bag since you PAID for them RIGHT ?? YE NO, think again. Let’s say you order a 20 piece nugget you are supposed to get 3 sauces…they gave me 2. Or maybe a 6 piece and I ordered 2 sauces, 1 sauce comes with it and the other I was charged for…and you GET NONE AT ALL. Sure it’s only $0.25 but I’m sick of paying for something and not getting it. If the staff weren’t rude I’d ask at the window but they seem so inconvenienced for you pointing out THEIR MISTAKE. Luckily I just dispute the charges with my bank so there’s that haha!!!
  • RS
    Rebecca Schneider
    Aug 20, 2026
    5.0
    I had the BEST Mcdonald’s experience ever here, because of the sweet workers. The white guy and girl in the hijab working yesterday on 8/19 around 12-1pm were so nice to me and my friend. I ordered a Happy Meal box (for the hello kittys and the king ghiradorah) and they were so kind and made the customers feel special❤️❤️❤️ This is the best location. Thank you both again for making my day!!!!
  • IC
    Ivy Chen
    Aug 19, 2026
    4.0
    This McDonald’s at 8900 J M Keynes Dr, Charlotte, NC has a surprisingly spacious and comfortable dining area. The restaurant was clean, bright, and had plenty of seating, including booths and tables by the windows. Ordering is mainly done through the self-service kiosks, which were easy to use. We stopped by for breakfast and ordered Sausage McMuffins, Hash Browns, and McCafé coffee. The food was fresh, the hash browns were hot and crispy, and the coffee was a nice way to start the morning. Overall, it’s a convenient breakfast stop, especially if you’re around the UNC Charlotte area. The self-service setup feels a little less personal than traditional counter service, but our overall experience was good.
  • SJ
    Shakir Jones
    Aug 13, 2026
    1.0
    This has to be the worst McDonalds in Charlotte. I ordered my food on DoorDash and lost TWO dashers waiting an HOUR…AN HOUR for my order. That is unacceptable. There is no convincible reason why a FAST FOOD establishment should be operating that slow. I had to cancel my order and find another place to eat. This is not the first time I’ve ordered from this location and it has been subpar but I’ve reached my limit on grace.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 8900 J M Keynes Dr, Charlotte?

McDonald's offers delivery daily from 5:00 AM to 2:00 AM.

When can I dine in at this McDonald's location?

Dine-in is available every day from 6:00 AM to 11:00 PM at the Charlotte location.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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