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McDonald's

3.0
(2,794 reviews)

Business Details

(704) 596-0400
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8121 University City Blvd, Charlotte, NC
28213, United States

Hours

Monday4:00 AM - 3:30 AM
Tuesday4:00 AM - 3:30 AM
Wednesday4:00 AM - 3:30 AM
Thursday4:00 AM - 3:30 AM
Friday4:00 AM - 3:30 AM
Saturday4:00 AM - 3:30 AM
Sunday4:00 AM - 3:30 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 8121 University City Blvd in Charlotte, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
2,794 reviews
5 stars
738
4 stars
477
3 stars
451
2 stars
252
1 star
876
  • LB
    Leslie Bustos
    2 days ago
    1.0
    Every time I visit this location, there seems to be an unusually long wait for my order, regardless of whether I’m ordering something as simple as a McChicken or a larger family meal. The wait times are consistently frustrating. I’ve also witnessed situations where younger employees refuse to follow managers’ instructions, simply responding with “no.” At times, the employees appear to be joking and socializing in the back while customers are waiting for their orders. I understand that restaurants can get busy, but I would appreciate seeing more professionalism, better teamwork, and improved efficiency. As a customer, I simply want to place my order and receive it in a reasonable amount of time.
  • TW
    Tamara W
    Aug 19, 2026
    1.0
    If I could leave zero stars, I would. I received the most unprofessional treatment. The manager, Crystal is rude and should not be working middle management. I ordered from the drive-thru and did not receive my sauce for my food. I entered the store shortly afterwards and requested it. As I was on my way home, I went through my bag and realized that the Big Mac that I also ordered was not in the bag. I returned to the store to inform the manager, only for her to say that I was lying and I had already received the sandwich and was accusing me of trying to steal additional food. I pointed out to her that I'd left the store drove down the road and returned, wasting gas not because I wanted to steal food, but instead because I hadn't received what I ordered. She was rude, yelled at me in front of other customers and in no way, resolved the issue. I asked her to check and see if there was a Big Mac remaining on the line. She went back held up a Big Mac and then said that it wasn't mine. All of this to say do not patronize this location.
  • SD
    Samuel DeadwylerIV
    Aug 18, 2026
    1.0
    Terrible service at night time they just act like they’re systems are done and keep saying it will be back on in 10-15 minutes and tell you to switch your order location knowing you cannot do that on a already paid for meal
  • AP
    Aaliyah Pastel
    Aug 9, 2026
    1.0
    Waited 5 mins just to order when I was the only one in line, at least tell me to wait a sec or so. Asked for ranch for my meal — which I had none in the bag. Only a straw — that the guy handed me and no napkins. The fries I received were cold, soggy and oily. The guy that handed my food didn’t say anything, just straight up mean mugging the entire way — fine, whatever.. we all have bad days, but at least make sure my stuff is the bag… Luckily, I noticed there wasn’t any sauces in my bag 5 minutes after I left. Went inside and asked politely for two. I didn’t want to be too much of a ‘Karen’ and ask for fresh fries. The food (not including the already cold fries) gotten cold by the time I ate it.. But just know I won’t be at this location again.
  • S_
    SlySnipes _
    Jul 31, 2026
    1.0
    This place needs to get it together honestly, I placed an online order for some breakfast, I placed my order before breakfast ended when I got to the speaker I was told that breakfast was over and I might not be able to get my food, the food I already paid for. Mind you I placed this order 25 minutes ago prior to me getting there so I was confused on why it hasn’t been made yet I work in management at fast food so ik it takes about 5 to 10 minutes to pop up on the screen and with such a simple order it should’ve already been made instead of having to wait another 15 for them to make it, obviously the person I had spoke to can’t handle a fast food environment bc she was just dazed and confused the whole time and couldn’t even find my order and then forgot my drink on top of that. I would like to shout out the girl with dreads in the front though, when I went back inside to get my forgotten drink she was very friendly unlike the girl in the speaker.

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