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McDonald's

2.9
(1,054 reviews)

Business Details

(704) 543-8279
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3315 Pineville Matthews Rd, Charlotte, NC
28226, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3315 Pineville Matthews Rd in Charlotte, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

2.9
1,054 reviews
5 stars
309
4 stars
154
3 stars
95
2 stars
79
1 star
417
  • JG
    Jonathan Gheriafi
    2 days ago
    1.0
    Oh my goodness is this place bad. I placed an order for a double quarter pounder and a Big Mac. Now my burger was pathetic and you could basically hear the cow still mooing and smell a faint scent of grass cause of how raw it was but I digress. My main issue was when I asked for two water cups for me and my sister since their kiosk was not letting me do that. This old white guy who was working there heard me, acknowledged my request for water, and went on to do other stuff. Now just to note, they had a drink station outside in the main lobby, meaning that all he had to do is pause for one second, bend down, grab two cups, hand them to me and then continue doing what he was doing. Now like 5 minutes later after having seen them do everything besides getting two little cups, I followed up by saying out loud in a regular speaking voice: ‘wonder what happened to that water’. Now there was at least one person I saw who was doing nothing but staring at an empty screen who I know for a fact unless she is deaf, could have heard that and momentarily stopped staring at a blank screen, bent down, grabbed two cups, and handed them to me. What actually happened? Nothing! Now 2 minutes after that, or 7 minutes after my initial request I had begun to get impatient (for good reason as there’s no universe where it takes this long to get two cups) and asked another person (the same one who was staring at a blank screen) for water. Now while I was doing that, the old white guy, who was now at the register and still didn’t get water, had told me to stop yelling, despite me having been speaking in a normal tone. When I had said I was talking regularly, he raised his voice and told me I wasn’t. Oh the irony, yelling at a customer, telling him to stop yelling when he wasn’t. Then he went back in the kitchen, grabbed some food to give other customers (yet he couldn’t grab two cups on the way?) and walked past me to deliver the food, and while he passed me, he was muttering under his breath about some ‘you want a water imma get you a ****ing water’ in a very angry tone. Then finally after 9 minutes of waiting, they had given me the water I had requested. Now I am 6 foot tall and very obviously have a big appetite. You wanna know what size water I got? A tiny, one sip kids cup of water. I am beyond fascinated by this approach to customer service, however I fear this may not be up to par with any other decent location.
  • AN
    Ant N.Y.
    6 days ago
    1.0
    Just pulled up to order in drive thru. No one answered. We sat there for 5min. Still no one took our order.
  • JH
    Jack Hodges
    Aug 23, 2026
    1.0
    The fries have black stuff in them and the burger looks inedible and everything it nasty. The napkins look used and the burger has mysterious white stuff in it. The ketchup looked chunky and it js nasty.
  • DH
    Dan Hir
    Aug 19, 2026
    1.0
    I wait 23 min to have one melted sunday and one kids meal. Also, my meal came with no soda, do I complained 7 times because they listen and didn’t get my soda.
  • DW
    Dannie Walls
    Aug 14, 2026
    1.0
    Always classy when the girl taking my order is wearing a sweatshirt with a bud smoking a joint on the front and back of it..

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3315 Pineville Matthews Rd?

McDonald's is open daily from 5:00 AM to 1:00 AM.

When is the McDonald's drive-thru available?

The drive-thru service is available every day from 5:00 AM until 1:00 AM.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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