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McDonald's

3.2
(3,001 reviews)

Business Details

2745 Freedom Dr, Charlotte, NC
28208, United States
(704) 392-3694
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2745 Freedom Dr, Charlotte, NC
28208, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2745 Freedom Dr in Charlotte, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
3,001 reviews
5 stars
949
4 stars
514
3 stars
474
2 stars
281
1 star
783
  • MN
    Matt Norem
    2 days ago
    4.0
    Drive thru only, so far. Not been in yet to describe further. Friendly folks.
  • PW
    Paul Wills
    3 days ago
    5.0
    It was very busy and it took 20 minutes to get my order but a safe place to get food
  • ER
    Eaz Tha Rapper
    5 days ago
    1.0
    My experience at this McDonald’s on Freedom Drive was extremely disappointing, and the biggest issue was the way the staff treated people. While I was there, I witnessed an employee slamming doors and making an aggressive comment about smacking the shit out of somebody. That kind of behavior is completely unacceptable in a customer-service environment. I also witnessed another customer trying to reason with staff, only to be met with attitudes instead of professionalism and a willingness to resolve the issue. Unfortunately, my own experience wasn’t much better. I ordered a basket of fries, something I order regularly, and the amount I received looked like it was barely enough to fill a large fry container. I understand the difference between a large fry and a basket of fries, so I politely explained that the portion didn’t look right. I even offered to show the employee a large fry container so we could compare the sizes and clear up the misunderstanding. Instead of listening to me, the employee repeatedly interrupted me, walked away, and began speaking Spanish with other staff members while I was still trying to address the issue. I can’t speak to what was being said, but the timing and manner in which it happened made the interaction feel dismissive and disrespectful. Another employee eventually took my fries to add more, but when she returned, she threw the bag toward me rather than handing it to me respectfully. At that point, it wasn’t even about the fries anymore. It was about the complete lack of courtesy and basic customer service. Customers should be able to ask a reasonable question about their order without being interrupted, given attitude, or made to feel like they’re a problem. Mistakes and misunderstandings happen, but how employees handle them makes all the difference. Management seriously needs to address the attitude, professionalism, and conduct of the staff at this location. Customers deserve to be treated with respect, whether they’re spending five dollars or fifty. Based on what I witnessed and experienced, this location has a lot of room for improvement. I would not want another customer to walk in expecting a simple meal and leave feeling disrespected the way I did.
  • TH
    Theresa Halsey
    Oct 14, 2026
    2.0
    Second window drive thru for food pick up. Cashier was not wanting to be there and closed the window in my face while I was asking a question.
  • YY
    yesidothisdaily
    Oct 13, 2026
    4.0
    I came around midnight and there was quite a line but I got my food in a fair amount of time and it was delicious, with no mistakes. I cannot complain.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2745 Freedom Dr, Charlotte, NC?

McDonald's at 2745 Freedom Dr is open 24 hours every day, Monday through Sunday.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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