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McDonald's

3.0
(3,220 reviews)

Business Details

1201 W Sugar Creek Rd, Charlotte, NC
28213, United States
(704) 596-7501
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 W Sugar Creek Rd, Charlotte, NC
28213, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1201 W Sugar Creek Rd in Charlotte, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
3,220 reviews
5 stars
923
4 stars
475
3 stars
537
2 stars
297
1 star
988
  • DT
    Deyvid Torres
    Jun 21, 2026
    1.0
    The people who are inside the establishment all don’t work, I was 1 hour waiting for my food and when they didn’t bring it to me I waited longer for them to refund my money,The attention is horrible from all the staff.
  • MB
    Manita Bailey
    Jun 20, 2026
    1.0
    Idk how this place is still open they are the absolute slowest I have ever seen. WHY a simple order thanks atleast 15-20 mins this is so ridiculous!!!!!
  • SK
    Sam Ksor
    Jun 14, 2026
    1.0
    My family has been visiting this McDonald's location for over 20 years whenever we come to Charlotte. During our visit this morning, there was confusion about the restroom access policy. We had already placed an order, but the receipt printer was out of paper, and no one clearly explained that an employee needed to unlock the restroom door. My wife was confronted by several employees before the situation was explained. After finally gaining access, the restroom was in poor condition, with urine on the floor. We were disappointed by both the customer service and the cleanliness of the facility. We hope management will review these concerns and improve the customer experience.
  • AA
    Andrea
    Jun 9, 2026
    3.0
    Twice i had to go back and correct my order. However the cashier up front was very polite,very attentive and did every he could to assist the problem.
  • SH
    Star & Boston Howard
    Jun 6, 2026
    1.0
    I just left the place I did not order due to the guy in the drive through it’s 6/6/2026 it’s 5:00 pm whoever was taking orders asked me to hold on 4 times and said he was going to take my order let other cars on the left side pull up and he took others order before mine after they came after me I got pissed off didn’t order anything tighten up in there get another drive through worker

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1201 W Sugar Creek Rd, Charlotte?

McDonald's at 1201 W Sugar Creek Rd in Charlotte is open 24 hours a day, seven days a week.

Is there a drive-through available at this McDonald's location?

Yes, the McDonald's location offers a 24/7 drive-through service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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