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McDonald's

3.0
(3,276 reviews)

Business Details

1201 W Sugar Creek Rd, Charlotte, NC
28213, United States
(704) 596-7501
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 W Sugar Creek Rd, Charlotte, NC
28213, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1201 W Sugar Creek Rd in Charlotte, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
3,276 reviews
5 stars
938
4 stars
477
3 stars
540
2 stars
304
1 star
1,017
  • AW
    adia weathers
    1 day ago
    1.0
    Whyyyy is this McDonald’s so slow i order my food on door dash and over a hour I still didn’t get my food I canceled the order and decided to just go order it in person myself I I order and it take over 30 min to get my Food ??? Is this not a fast food restaurant
  • MP
    Melissa Presley
    Oct 29, 2026
    4.0
    Make sure you get a receipt! I've been charged 9 dollars for a one item at night and the next day charged like 3.85 for the same thing. But there are some good honest people there.
  • II
    Issajennii
    Oct 28, 2026
    1.0
    Don’t come here , they have lazy people , resting face , rude , attitude , pull up every car when there was absolutely no one ahead of me of in the lobby , had me sitting outside for 15 mins for some small fries literally that’s all I order small fries !
  • NC
    Newlan Cowan
    Oct 25, 2026
    1.0
    Sat in drive thru for 15 minutes watching the inside line cars move and my car sit at the lifeless speaker then finally came a voice asked what we wanted not how can I take your order nope what ya want ok not a issue right off as I ask for a frappe and a water the speaker grows silent and the inside lane starts ordering and moving again so I get out the car (wife was driving) and go inside I get to the front counter and ask an employee walking in from taking an order to a car if I can speak to a manager looks me dead in the eye acknowledging I asked a question an ignores me two more employees do just the same until a younger soft spoken girl asked if I need anything I say a manager then here comes a lady dressed like 2000’s era method man wasn’t sure if she was gonna mug me or help me with the way she barked out “who axing bout me” “who axing for a manager that’s me” I explain the issue with the drive thru and I’m cut off with “ got a computer problem” then I say about the being ignored by employees and as I’m explaining whom I guess is the managers buddy walks up slams his hand on the counter to cut me off and get her attention then they start cutting up just a talking and carrying on like best friends as if I ain’t even there this is the worst interaction at a McDonald’s let alone any fast food place I’ve ever had if I could give negative stars I would
  • MP
    Master P
    Oct 20, 2026
    1.0
    This is by far the worst Mac Donald’s I have ever had I waited in line for 40 minutes with only 3 or 4 cars in the line at the time then I get to the window just to be told to pull up at the front and wait and then they end up giving my order to the wrong people so I had to wait again just for my drink to be watered down I waited in all a hour and some change for my food I ordered online for pick up btw lol if I could get my refund I swear I would have. Please avoid this McDonald’s at all cost this is a complete disgrace of a McDonald’s

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1201 W Sugar Creek Rd, Charlotte?

McDonald's at 1201 W Sugar Creek Rd in Charlotte is open 24 hours a day, seven days a week.

Is there a drive-through available at this McDonald's location?

Yes, the McDonald's location offers a 24/7 drive-through service.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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