Location.com logo
Brand Certified

McDonald's

3.0
(3196 reviews)

Business Details

1201 W Sugar Creek Rd, Charlotte, NC
28213, United States
(704) 596-7501
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 W Sugar Creek Rd, Charlotte, NC
28213, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.0
3,196 reviews
5 stars
917
4 stars
470
3 stars
532
2 stars
294
1 star
983
  • OO
    Osbodav
    May 9, 2026
    1.0
    This mcdonald's needs new manager and generalmanagers. The managers are mean and selfish. Firing someone who's 10 minutes late shows bad management skills. As a manager myself they are very unprofessional.
  • TG
    Trista Godlove
    May 8, 2026
    1.0
    The training manager doesn't not have the right to treat the new staff like they are mentally challenged. Also asked for light ice and when I asked for me sprite the manager said it didn't work like that? Getting less drink because I wanted less ice? Manager was rude, Tena, very unprofessional.
  • HC
    How to Cook
    May 8, 2026
    1.0
    Don’t come here they call the pool ice on their employees for being 10 mins late imagine you late for work and your employer call the police like you dangerous instead of the employee asking questions
  • RW
    Ramar Williams
    May 1, 2026
    2.0
    So I just came from McDonald’s on Sugar Creek doing a DoorDash. I stood there for 15 minutes. The girl took my personal order and I got my burger before my meal was ready to go for the DoorDash now it was three managers on duty when I got well when I finally got my DoorDash order, I told one of the managers this was insane to wait 15 minutes for a DoorDash order. She replied well our systems were down so there’s that like I’m just supposed to be understandable about the systems being down when my order was already on the screen all you had to do was make it, but is McDonald’s on Sugar Creek so you get what you get this is why I do not personally go to that McDonald’s three managers and I still had to wait 15 minutes yeah McDonald’s for you
  • IO
    Indian Orchard
    Apr 21, 2026
    1.0
    The black woman in the morning with dreads in her hair has a nasty attitude.You can tell she hates her job & should get another one if thats the case.15 min wait at the speaker to place an order is ridiculous & her " customer service" added to the frustration.No organization in the morning, no sense of efficiency because most of your customers are headed to work, horrible attitude & disgusting location!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1201 W Sugar Creek Rd, Charlotte?

McDonald's at 1201 W Sugar Creek Rd in Charlotte is open 24 hours a day, seven days a week.

Is there a drive-through available at this McDonald's location?

Yes, the McDonald's location offers a 24/7 drive-through service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: