Jimmy John's

Reviews

• TJ

  Tiffany Johnson

  6 days ago
  1.0
  Wanted to charge me extra for meat that cost the same when I didn’t want ham. Then gave the bed guest a free cookie that would have cost more than swapping turkey for ham. Lost entire sale for that reason alone. Bad business when I purchased the most costly sandwich on the board. Paid pver 15 for a 13 dollar sandwich. Well almost. Canceled that order.
• SG

  Shikera Griffin

  May 12, 2026
  2.0
  Very upset just order through the app at the store in University and my bread is sooo hard
• EE

  Eva

  Apr 24, 2026
  1.0
  Doubly go here. The owner/manager of this particular JJ's is garbage. They trear their staff like garbage and they get the wrath of customers, like me (before I realized that there were literally, only two, young teenagers running the entire restaurant, [plus one driver for the whole, University area]). Those employees were so patient with me, and deserve GIANT kudos. I placed an order for delivery. In the past, my delivery order arrived within 15-20 min (it's literally 2.5 miles up the road from my house). After waiting for an hour, no updates in the app, I got dressed, and drove to the location. There were 2 young people running the whole show. The drive through was quite busy, and there were several delivery orders coming through. I had a bad migraine and had not eaten all day, and was trying to take care of my family. I was not very happy. Let me tell you: the sweet young lady and man just listened to me, apologized sincerely, re-made my order, and I was on my way. I just feel really badly that they are not being treated (or compensated) the way that they deserve to be treated and compensated. I will not be ordering from this, UNC Charlotte, University Jimmy John's again. You, owner/manager need to take a really hard look at yourself. It's gonna be Jersey Mike's from now on. They don't do delivery, but apparently JJ's can't either.
• GJ

  Grayson Johnson

  Mar 28, 2026
  1.0
  Forgot my picked and bacon… $2.20 extra for nothing. Very disappointed.
• DM

  Deja Morrow

  Feb 19, 2026
  1.0
  There’s literally 1 slice of turkey meat on my sub with tons of lettuce…. This is ridiculous. Especially since this sandwich was $10. Will not be back to this location, you’re better off driving to the concord mills location.