Jimmy John's

Reviews

• EB

  Eric B.

  5 days ago
  1.0
  Food is ok. Delivery always gets dropped off in the wrong spots when I’ve put several notes where to put it. Commonly missing items as well.
• SB

  Shanna Bottoms

  Jul 12, 2026
  2.0
  Workers were polite and the restaurant was clean.They had a good drink selection but food was HORRIBLE. They had our entire order wrong and the pesto pasta tasted like hand sanitizer. We were all VERY disappointed since we spent $50 and threw most of it in the trash.
• DD

  D.

  Jun 30, 2026
  1.0
  I am extremely disappointed with the way this Jimmy John's handled what should have been a simple customer service issue. On March 6 at 9:42 p.m., we placed a drive-thru order for a #16 Club Lulu and a #1 The Pepe. We were asked to repeat our order several times at the drive-thru, and when we got home, we discovered the Club Lulu contained no meat whatsoever. On March 10 at 9:33 a.m., I called the store and spoke with the manager, Nick, who apologized and assured me that a $21.00 store credit would be issued. He instructed us to simply provide our phone number when we returned. I kept my receipt and relied on that promise. When we returned to the restaurant, we were told there was no credit on file. When I called again, another manager stated they would not issue an uneven-dollar credit like $21.00, leaving me to conclude that the promised resolution was never documented or honored. The missing meat on the sandwich was a mistake. Failing to honor the commitment made by your own manager was a choice. As our local sandwich shop, I expected accountability and integrity. Instead, I was left with a receipt, a broken promise, and a wasted trip. Mistakes happen, but businesses earn customer loyalty by standing behind their word. Unfortunately, that did not happen here.
• RI

  Ralph John Baldelli III

  Jun 16, 2026
  5.0
  Love the owner and the older lady. They are kind, hard working, and make the best subs in the place. Everytime i go, i want to ask her to make my sandwich lol. Everyone is great. Great midday sandwich.
• HS

  hannah smith

  Jun 10, 2026
  1.0
  I had the displeasure of witnessing a Manager berate his young employee. The Boy could not have been much older than 14/15 and looked like he was in the verge of Tears! VERY unprofessional to scream in the middle of the store. will Not be returning if this is how you treat your employees