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Ginbu 401

4.3
(621 reviews)

Business Details

401 Providence Rd, Charlotte, NC
28207, United States
(704) 372-2228
https://ginbu401.com

About

Chinese Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Ginbu 401
401 Providence Rd, Charlotte, NC
28207, United States

Hours

Monday11:00 AM - 9:30 PM
TuesdayClosed
Wednesday11:00 AM - 9:30 PM
Thursday11:00 AM - 9:30 PM
Friday11:00 AM - 10:30 PM
Saturday12:00 PM - 10:30 PM
Sunday4:00 PM - 9:30 PM
12/25/202611:00 AM - 10:30 PM
12/25/202712:00 PM - 10:30 PM
12/25/202811:00 AM - 9:30 PM
12/25/2029Closed
12/25/203011:00 AM - 9:30 PM
12/25/203111:00 AM - 9:30 PM
12/25/203212:00 PM - 10:30 PM
12/25/20334:00 PM - 9:30 PM
12/25/203411:00 AM - 9:30 PM
12/25/2035Closed

Menu

1 menu · 176 items

Explore offerings from Ginbu 401 on 401 Providence Rd in Charlotte, with popular appetizers, soup | salad, lunch - 401 dishes, and lunch - rice/noodles dishes available at this location.

Full Menu

176 items

Reviews

4.3
621 reviews
5 stars
395
4 stars
121
3 stars
48
2 stars
25
1 star
32
  • NL
    Nelda Leon
    Sep 29, 2026
    5.0
    Did take out so can’t speak to atmosphere. The hot and sour was best ever had- rich with mushrooms and hint of spiciness. Hunan veggies and broth were excellent but the tofu just a bit dry.
  • GH
    Gena Haywood
    Sep 28, 2026
    5.0
    Very nice servers and great food.
  • AI
    Aboxerlover Incharlotte
    Sep 20, 2026
    1.0
    I placed an order for delivery. The 3rd party delivery person left someone else’s Home Depot order. When I let Ginbu know she said she’d call me back, but she didn’t. When I called again 15 mins later she apologized and said the delivery guy wasn’t answering and she’d issue me a refund. She said they were busy and that’s all she could do. The whole situation was handled poorly.
  • LS
    lily s
    Sep 14, 2026
    1.0
    to start this review off, i will say me and my family have been coming here for probably the last 15-20 years. i have never had such a poor experience here before this, but unfortunately i will never go back after this. i ordered a glass of sake (pictured) and i told them that it was not nearly a full pour and they proceeded to argue with me and say they measured it to be 7oz. i am a bartender. i know what 7 oz looks like and that is not it, so i sent it back and said forget about it. mind you i almost NEVER send food or drinks back, as i am service industry and i know how it is. but im not paying $9 for 3 oz of sake. we had to ask for water 3 different times. the service is ridiculously poor. then the sushi came out and there was a long hair in it, also pictured. we didn’t touch the food and said we were just going to leave. they still charged us for the appetizer and my moms glass of wine. i’ve worked in restaurants for YEARS and i would absolutely never charge anyone for anything with an experience so poor, especially for guests that have been coming here for so many years. the female server that is usually there knows my sisters order, that’s how often we come in. i’m just incredibly disappointed by the entire experience and lack of making it up to us.
  • BR
    Ben R
    Sep 13, 2026
    2.0
    Three out of four items we ordered were mediocre to bad. Lo mein was flavorless, orange flavor chicken had chunks of orange flavoring in it (also, why adertise the price as $14 if you are required to add a protein which has an additional cost?), and "giant" california roll had some of the skinniest pieces of sushi I've seen. Crab rangoon was fine. This was a carryout order but staff was friendly during our brief interaction.

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