For the most part I like this store, however they are god awful when it comes to running thr customer service desk. 90 percent of the time there simply isnt a customer service rep or they "just went t OK the back" for something, ill wait 10 plus minutes, and eventually just give up. The other 10 percent of the time there's a line of sketchy individuals each taking 20-30 minutes for western union,which honestly can we stop pretending most of these arent drug related money transfers? Finally, after 3 months of playing the customer service agent hustle I get one with no line and guess what, the station is completely down for lottery, go figure
JJ
John Jones
Jun 6, 2026
3.0
The selection at Food Lion is decent, and I appreciate the weekly sales that help save a bit of money. However, I’ve noticed that some aisles can get cluttered and shopping carts are often hard to find. Overall, it's a solid grocery store for everyday needs.
LT
Laura Thomas
Jun 4, 2026
4.0
Great selection of products and always well-stocked! The staff is friendly and helpful, making my shopping experience enjoyable. I love the weekly deals they offer, which helps me save on my groceries.
JF
Johnothan Fregly
May 26, 2026
1.0
Bad experience at self checkout. I had a hot-food box and did not realize that it wasn't fully on the scale, my mistake, but then a woman comes up and seemingly passively annoyed says “no thats not how that works”. I was a manager for 2 years at a grocery store and would work self checkout all the time not once have I approached someone in such a manner even if they were doing it on purpose. I felt very targeted and uncomfortable, likely would not return.
OR
Orlando Reid
May 10, 2026
5.0
I want to personally thank the morning staff in food Lion for being my mother's Day savior. Last night when I went to the food Lion I ended up buying a mother's Day cake and it was the end of the night so the bagger bagged my cake incorrectly. Not taking anything away from the bagger because the bagger was fabulous as well. I got up this morning and I walked over to the food Lion not knowing what they were going to do when I told them that the mother's Day cake was bagged and correctly. Well they were receptive and when I went to the baker I told the baker that there were no more cakes available this Baker went above and behind went to the back found the exact type of cake that I had and gave me the decorations to put on the top and a few extra Roses rings because I told her they were mom's favorite. I just want to say thank you. Food Lion is more than just your friendly neighborhood market it is a family thank you all
What are the operating hours of Food Lion at Johnston Road Plaza?
Food Lion at Johnston Road Plaza is open daily from 7:00 AM to 11:00 PM.
Where is Food Lion located in Charlotte, NC?
Food Lion is located at 10120 Johnston Rd, in the Johnston Road Plaza neighborhood of Charlotte, NC, 28210.
What types of products and services does Food Lion offer?
Food Lion offers groceries including fresh produce, organic products, prepared foods, and value-oriented options.
Does Food Lion accept mobile payments and debit cards?
Yes, Food Lion accepts debit cards and mobile NFC payments.
Is Food Lion accessible for customers with disabilities?
Yes, Food Lion has wheelchair accessible entrances, parking, and public restrooms.
Does Food Lion offer any rewards or savings programs?
Yes, Food Lion offers a Shop & Earn Rewards Program to help customers save.
Can customers find nearby restaurants to visit after shopping at Food Lion?
Yes, customers can visit nearby restaurants such as Papa Johns Pizza, Jersey Mike's Subs, or Musashi Japanese Restaurant for a meal after shopping.
Are there any nearby fitness centers close to Food Lion on Johnston Road?
Yes, fitness options nearby include CKO Kickboxing - South Charlotte NC and Charlotte Fit- South Charlotte NC gyms.
What nearby services can customers use in the Johnston Road Plaza area after shopping at Food Lion?
Nearby services include Liberty Tax for tax preparation, Morningstar Cleaners for laundry, and Western Union for money transfer services.
How can customers contact Food Lion or follow their updates online?
Customers can reach Food Lion at +1 704-543-5166 and follow them on Facebook, Instagram, and Twitter at @foodlion.
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