Had a great experience yesterday because of the top notch customer service given by James. He went above & over to help solve my issue, when another employee kinda brushed me off. He deserves a raise & to be highlighted.
AA
Alyce
Oct 10, 2026
5.0
This is a really great place to shop at , but sometimes items is out of stock but WOW GREAT CUSTOMER SERVICE! EVERYONE IN THERE IS SO HELPFUL 😃
MM
MICHAEL
Sep 1, 2026
5.0
Always a great shopping experience!
My cashier, Shamara, greeted me with a smile and worked through a couple of issues with the sale. She was amazing!
MD
Ms. Davis
Aug 3, 2026
1.0
I am new to Charlotte and visited the store on my third day here and it is just a horrible store, Not very clean, rude customer service. There was only one young lady that was really nice at the customer service desk. Some of the patrons were just very rude and I know this cannot reflect on the nature or of the culture of Charlotte. I believe it was just the store because after I left this store and went to an Aldi’s a little further out it was a very, very good experience. Even though this store is not far from me, I will not be going back to this location.
PP
Petar Petrov
Jun 13, 2026
1.0
The carts are blocked, I had parked my semi truck behind the store, I paid $150 and had to take an Uber for 500 feet, I will never visit Food Lion again
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