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Five Guys

4.2
(1,091 reviews)

Business Details

12820 S. Tryon St., Charlotte, NC
28278, United States
(980) 748-2433
https://restaurants.fiveguys.com/12820-s-tryon-st

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12820 S. Tryon St. in Charlotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
12820 S. Tryon St., Charlotte, NC
28278, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 12820 S. Tryon St. in Charlotte, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.2
1,091 reviews
5 stars
649
4 stars
220
3 stars
73
2 stars
48
1 star
101
  • AB
    A. B.
    Sep 28, 2026
    5.0
    The people who work here are welcoming, notices thier customers, are helpful and the food tasted great. Thank you
  • MV
    Mike Vickers
    Sep 27, 2026
    1.0
    This location puts the five guys reputation to shame. Ordered a large fry for ten dollars and literally received a small handful of raw potatoes. Burger was charred to a crisp and the employees appeared to be under the Influence. If you’re a five guys fan, DO NOT visit this store. Absolutely awful.
  • SL
    stephanie Ladeutt
    Sep 22, 2026
    5.0
    Amir delivered exceptional customer service. He immediately greeted me with an AMAZING smile , was courteous and attentive. Great experience!!!! I will return 🙂
  • DA
    David Aylward
    Sep 19, 2026
    1.0
    No water cup, instead of giving me a regular cup for water because they don’t want to order any cups it’s my problem to purchase a normal cup and get water
  • SS
    sureshotunderscor14
    Sep 18, 2026
    1.0
    First I understand they were busy but that goes out the window when you forget my order entirely after saying it will be up shortly. I waited an hour for my food after telling them they skipped my order. Two other people were also skipped and maybe more. They ordered before me with one waiting an hour and ten minutes and another an hour and twenty minutes when I left. I wouldn't have gotten my food if I didnt say anything. Then it barely had any condiments or toppings. They didnt even apologize for forgetting it.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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