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Five Guys

4.2
(511 reviews)

Business Details

9820 Rea Rd., Charlotte, NC
28277, United States
(704) 752-0110
https://restaurants.fiveguys.com/9820-rea-rd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9820 Rea Rd. in Charlotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9820 Rea Rd., Charlotte, NC
28277, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 9820 Rea Rd. in Charlotte, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.2
511 reviews
5 stars
319
4 stars
84
3 stars
36
2 stars
26
1 star
46
  • YK
    Yulian Kozma
    Jun 28, 2026
    5.0
    Delicious
  • GH
    Gabriel H
    Jun 20, 2026
    5.0
    It was really good food!!!!!!
  • BB
    Belle
    Jun 6, 2026
    5.0
    Super yummy, 20/10 experience this is the best fast food place.
  • BC
    Brent Crawford
    Jun 5, 2026
    5.0
    Amazing food, quality was good, drink selection was amazing, staff are nice as always.
  • NW
    Nickolas Wu
    May 28, 2026
    1.0
    I had an extremely disappointing experience at Five Guys today, and the worst part wasn’t even the incorrect order — it was the complete lack of customer service from the manager, Logan J. From the moment he took my order, his attitude was rude, dismissive, and unprofessional. Then, after the kitchen made my burger incorrectly because the ticket was entered wrong, I came back to politely explain the issue. Instead of remaking the burger properly or offering any real solution, Logan’s “fix” was to hand me the missing toppings and expect me to assemble the burger myself at the counter. That is completely unacceptable, especially considering the prices Five Guys charges. If I’m paying restaurant prices, I shouldn’t have to finish preparing my own food because management can’t be bothered to correct their mistake properly. What made the situation worse was Logan’s attitude throughout the interaction. There was no apology, no accountability, and no attempt to make the situation right. It felt like I was inconveniencing him simply by asking for the order I originally paid for. Mistakes happen in restaurants — I understand that. But customer service is what separates a good experience from a terrible one, and this was one of the worst customer service experiences I’ve had in a long time.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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