Location.com logo
Brand Certified

Five Guys

4.2
(501 reviews)

Business Details

9820 Rea Rd., Charlotte, NC
28277, United States
(704) 752-0110
https://restaurants.fiveguys.com/9820-rea-rd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9820 Rea Rd. in Charlotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9820 Rea Rd., Charlotte, NC
28277, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Reviews

4.2
501 reviews
5 stars
310
4 stars
84
3 stars
36
2 stars
26
1 star
45
  • OS
    Olivia Smith
    6 days ago
    1.0
    How do you not even have pickles at a burger place??? Pickles are listed on the menu. At least someone should’ve told me there were no pickles when I ordered my food instead of after I got it?? Absolutely absurd. Would not have even came in here if I knew there were no pickles.
  • BG
    BeemerBro Gaming
    May 13, 2026
    1.0
    This Five Guys used to be genuinely great years ago, but that experience is long gone. Now the service feels slow and unmotivated and the staff often come across as disengaged and lacking any real personality. Every visit also feels more expensive than it should be, to the point where it genuinely feels hard to justify what you’re paying. Because this is an independently owned location, pricing feels inconsistent and difficult to understand, which only adds to the frustration. The food itself is inconsistent at best—sometimes mediocre, and other times noticeably worse. Overall, it just doesn’t feel worth the time or money anymore. What used to be a reliable stop has turned into a disappointing experience, especially with so many better options in the Blakeney area. It’s hard to see a reason to choose this location over anywhere else nearby.
  • DS
    Daily Scripture
    May 7, 2026
    5.0
    I went to Five Guys and really enjoyed the food and atmosphere. The burgers were fresh, juicy, and cooked perfectly. Their fries were super good, and they give really generous amounts of fries, even extra in the bag. The staff was friendly and the service was fast. Overall, it was a great experience and we would definitely go back again.
  • AP
    Aline Predebon
    Apr 25, 2026
    5.0
    Congratulations to the team! Spectacular service, and the cleanliness and organization of the shop are incredible. ❤️ I highly recommend it—the best burger and excellent, unrivaled fries!
  • SH
    Steve Hatley
    Apr 25, 2026
    1.0
    I ordered a bacon burger with no cheese and a small bacon with no cheese and cheese was on it. Ordered large and small cajun fries, just received a small with no cajun. I put a complaint on their website. I have not heard back. no one picks up the phone. Can I get a refund or this made again?

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: