Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.5
(83 reviews)

Business Details

(704) 526-0156
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Dunkin'
4801 Brookshire Boulevard, Charlotte, NC
28216, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 4801 Brookshire Boulevard in Charlotte, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
83 reviews
5 stars
43
4 stars
8
3 stars
1
2 stars
7
1 star
24
  • HC
    Hasnain Chaudhry
    Oct 3, 2026
    5.0
    Oh my god, it’s been my fifth time overall at this Dunkin’ Donuts here and all 5 times were soo good! The food was always made with love! My wife and I used to live near this location but had moved a few months back. Today, we decided we weren’t going to the DD location near us on Kings Drive. We came to this location and was met with the best food and service ever! The cook and the cashier deserve a raise!
  • AR
    Ashley Ray
    Sep 20, 2026
    1.0
    If I could give ZERO STARS, I would. Kia (the manager) is one of the most incompetent people I’ve ever encountered in customer service, and I do not say that lightly. This is the second time I’ve had a major issue at this location. The first time, my drink order was made incorrectly. I had already taken the drink to my son in the car while I waited another 15–20 minutes for my food. When Kia realized she had given me the wrong drink, she told me I needed to walk back to my car, get the incorrect drink, and bring it back before she would give me the correct one. Ma’am, YOU made the mistake, I’ve already been waiting an unreasonable amount of time for my food, and now I have to go back outside to retrieve the drink from my son before you’ll correct it? But I did it and let it go. Today was even worse. The drive-thru was backed up with about 10 cars, so I went inside, where there was no line. I ordered and paid for a drink at the kiosk. Another employee told Kia what I had ordered, and she responded that she had to make the drinks in the order they came in. I ORDERED AND PAID INSIDE, NOT ONLINE. At that point, I requested a refund. She then told me I would have to wait until she finished the other orders before she could refund me. I simply left and decided to dispute the charge with my bank. I truly cannot make this stuff up. Two separate visits, two completely avoidable issues, and absolutely no sense of urgency, common sense, or customer service. I will never return to this location. Kia desperately needs additional training in both basic operations and customer service. All three of her staff members looked confused by her behavior. It wasn’t just me!
  • LC
    La Shonda Caldwell
    Sep 19, 2026
    5.0
    The service is amazing and the crew is always upbeat!
  • KM
    Kaitlyn Morneweck
    Sep 5, 2026
    2.0
    Exceptionally slow. No apologies or acknowledging the wait. Not sure what is going on here but they need to figure out staffing.
  • SA
    sophia aleman
    Aug 9, 2026
    5.0
    The workers are super nice and great customer service

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location?

This Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: